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AC Hotel by Marriott Downtown Los Angeles

1260 SOUTH FIGUEROA STREET · Los Angeles, US
PoolFitnessFine diningBusiness ready
84
Excellent
1,000 reviews · 14 posts · 4.2 / 5
…
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Recommended
Guests agree across the web, and just 37% of the themes they keep raising are complaints.
Modern Comforts and Convenience Luxurious Amenities Prime Location for Exploring Ideally located in Los Angeles, AC Hotel by Marriott Downtown Los Angeles provides a blend of modern comforts and convenience. The 4-star hotel offers air-conditioned rooms, free bikes, free WiFi, an
What builds this score
Verified stays
84
Local reviews
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Travel reviews
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Public reviews
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How we calculate it
Social reach · not part of the score
12 on TikTok

What's at this hotel

Fitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantBusiness centerHeating

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Stunning skyline and city views132 mentions
  • Convenient location for Crypto.com Arena72 mentions
  • Attentive and friendly bar and restaurant staff49 mentions
Guests flag
  • Hidden fees and expensive valet parking60 mentions
  • Restricted pool hours and access36 mentions
  • Unreliable housekeeping and privacy concerns29 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 553 of this stay's 1,000 reviews, plus 14 posts. Percentages are of the sample.
Stunning skyline and city views
+
Visitors praise the hotel for its magnificent high-floor views of Los Angeles and the downtown skyline.
132 mentions · 24% of 553 reviews
Convenient location for Crypto.com Arena
+
Guests appreciate the hotel's walking-distance proximity to Crypto.com Arena and the LA Convention Center.
72 mentions · 13% of 553 reviews
Hidden fees and expensive valet parking
−
Guests frequently report unexpected destination fees, high valet parking costs, and unexpected hold deposits upon check-in.
60 mentions · 10% of 553 reviews
Attentive and friendly bar and restaurant staff
+
Guests frequently highlight exceptional service from specific bar and restaurant staff members.
49 mentions · 10% of 553 reviews
Restricted pool hours and access
−
Guests complain about early pool closing times, age restrictions, and frequent private event closures.
36 mentions · 7% of 553 reviews
Unreliable housekeeping and privacy concerns
−
Multiple reviewers report delayed room cleanings, missed housekeeping service during multiday stays, and concerns over room access.
29 mentions · 5% of 553 reviews
Inconvenient elevator system
−
Guests dislike having to take one elevator up to the high-floor lobby and switch to a second elevator bank to reach guest rooms.
24 mentions · 5% of 553 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
B
Ben
Verified guest reviews · Aug 15, 2026
9.0
Mooi hotel, niet voor kinderen
Mooi hotel, niet voor kinderen De service van het personeel! Wij hadden geboekt met 4 personen (2 kinderen). Bij aankomst vroegen we waar het zwembad was en toen kregen we te horen dat het zwembad voor 21+ was die dag vanwege een feest. Wij zouden hier maar 2 dagen zitten, dus dat viel erg tegen. Sowieso hadden wij ook het idee dat dit hotel niet echt gericht is op gezinnen met kinderen (ik zou er eerder een adult only label op plakken). Omdat wij onaangenaam verrast waren verzochten we of we gelijk weer konden uitchecken. Dat kon gelukkig, zonder dat er kosten in rekening werden gebracht. Daarom per saldo een 9, omdat het hotel er echt wel goed uit zag en omdat we uiteindelijk goed geholpen zijn door de receptie!
M
Megan
Verified guest reviews · Aug 10, 2026
8.0
Walking Distance to Crypto Arena
Walking Distance to Crypto Arena The location was great and within walking distance to the Crypto Arena. The price per night is misleading, by the time you check out, between the extras, city tax, destination fees, parking, then tax on your parking it added up to almost an extra $125. That was not all disclosed when booking. Also upon arrival I was using the restroom in the lobby, a ceiling light dropped out of the ceiling and almost hit me in my head, it scared me and I let the employees at the bar know. They walked over to the area and I pointed out the light on the floor and they just apologized and said they were doing construction . That could have been very dangerous if it were to hit me.
S
Selina
Verified guest reviews · Aug 2, 2026
7.0
Wenn man nur die Lage und auf das Zimmer ankommt ist dieses Hotel ok
Wenn man nur die Lage und auf das Zimmer ankommt ist dieses Hotel ok Gute Lage und gute Aussicht Unfreundlich Personal schnippisch und arrogant. Late Check out angemeldet (bis 14.00 Uhr)und ab 11 Ihr Morgens Funktioniert Zimmerkarte nicht mehr. Rezeptionistin meine arrogant sie verstehe das Problem nicht. Reinigungsteam wirkt genervt wenn man an ihnen mit Gepäck vorbei muss. Als Gastfreundlich muss man hier suchen.
P
PATRICK
Verified guest reviews · Aug 2, 2026
3.0
Bien mais ne pas y aller avec une voiture
Bien mais ne pas y aller avec une voiture Lit Parking payant et systeme piegeant des voituriers qui font payer meme pour quelques minutes
J
Jorrit
Verified guest reviews · Jul 20, 2026
7.0
Mooi prijzig hotel en schitterend uitzicht
Mooi prijzig hotel en schitterend uitzicht Hoog hotel, met kleine nette kamers. En een goed werkende airco. En een prachtig uitzicht boven op het terras en vanuit de kamer. Wel prijzig. Maar dat zal L.A wel zijn. Parking is prijzig!

What it looks like on social

14 social posts from around the web, weighted alongside the reviews.
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