Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Maybe — compare a couple more
Solid but uneven: 41% of the recurring themes here are complaints. Worth checking two or three alternatives first.
Luxurious Amenities Ace Hotel Brooklyn offers a range of luxurious amenities including a fitness centre, garden, and a restaurant and bar, ensuring a comfortable and enjoyable stay for all guests. Convenience at Your Fingertips With free WiFi, room service, and a 24-hour front de
Fitness facilitiesWiFi availableFree WiFiNon-smoking roomsAir conditioningFitness center24-hour front deskRoom serviceHeatingFamily roomsPets allowedLift / Elevator
As published by the property. Room-level facilities are listed against each room when you pick your dates.
The short version
Guests love
Convenient location near subways262 mentions
Lively and stylish lobby atmosphere250 mentions
Spacious rooms and comfortable beds132 mentions
Guests flag
Disappointing front desk service269 mentions
Subway noise and building vibrations111 mentions
High prices and poor value for money41 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 571 of this stay's 1,090 reviews, plus 24 posts. Percentages are of the sample.
Disappointing front desk service
−
Multiple guests were dissatisfied with unhelpful, indifferent, or rude service from the front desk staff.
269 mentions · 47% of 571 reviews
Convenient location near subways
+
Guests frequently praise the hotel's convenient Brooklyn location near multiple subway lines, shops, and restaurants.
262 mentions · 46% of 571 reviews
Lively and stylish lobby atmosphere
+
The hotel's trendy lobby and bar area are popular positive highlights for social gatherings and relaxed drinks.
250 mentions · 44% of 571 reviews
Spacious rooms and comfortable beds
+
Reviewers consistently highlight the comfortable beds and surprisingly spacious room layouts for NYC standards.
132 mentions · 23% of 571 reviews
Subway noise and building vibrations
−
Many reviewers report noticeable noise and physical shaking in their rooms caused by underground subway trains passing below.
111 mentions · 20% of 571 reviews
High prices and poor value for money
−
Several travelers felt the room rates were overly expensive given the shortcomings in service and room features.
41 mentions · 7% of 571 reviews
Lack of in-room amenities and surprise charges
−
Guests frequently note a lack of standard room amenities like coffee makers and irons, alongside unexpected fees for bottled water.
30 mentions · 5% of 571 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
A
Ainsley
Verified guest reviews · Aug 21, 2026
10.0
Great place
Great place Stayed again, amazing
A
Ainsley
Verified guest reviews · Aug 21, 2026
10.0
Great stat and will be back
Great stat and will be back Nice location and great place
A
Ainsley
Verified guest reviews · Aug 21, 2026
10.0
Great and will be back
Great and will be back Amazing place, cool
P
Petrea
Verified guest reviews · Aug 19, 2026
9.0
Cool vibes, great location, lovely spacious rooms
Cool vibes, great location, lovely spacious rooms Location was great, close to subway and easy walking to great shops and restaurants in Boerum Hill and Cobble Hill. Cool vibe in the downstairs lobby, great spot to hang out and have a relaxed drink after a big day of sightseeing. Rooms were spacious and really comfortable. I was unable to change the settings on the air conditioning in my room which was a bit annoying. The rumble of the subway under the building was a bit unsettling at first, but it didn't bother me in the end.
N
nyc✈paris
Verified guest reviews · Aug 18, 2026
10.0
Well connected via public transportation
Well connected via public transportation 3-5-min walk to a train to Jamaica, Bedstuy, LIC, and all over Manhattan. Great bars and restaurants nearby on Atlantic Avenue & Smith Street. Very comfy bed and spacious room. Big-enough bathroom. Very nice lobby/bar area as well.
What it looks like on social
24 social posts from around the web, weighted alongside the reviews.