Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Recommended
Guests agree across the web, and just 25% of the themes they keep raising are complaints.
Futuristic Design Experience a unique stay at Barceló Sants, where modern décor, designer furniture, and an outer space theme create a futuristic atmosphere in each room. Culinary Delights Indulge in a variety of dining options at the hotel's two restaurants - Oxygen Restaurant f
Long check-in wait times and slow reception38 mentions
Unhelpful or indifferent staff33 mentions
Poor soundproofing and noise disturbance23 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 523 of this stay's 1,302 reviews, plus 18 posts. Percentages are of the sample.
Convenient location above train station
+
Guests consistently praise the ideal location situated directly on top of the Barcelona Sants train station and metro line.
158 mentions · 30% of 523 reviews
Satisfying breakfast buffet
+
Guests generally enjoyed the quality, convenience, and variety offered at the hotel breakfast.
87 mentions · 17% of 523 reviews
Long check-in wait times and slow reception
−
Multiple guests complain about long queues, unstaffed desks, and frustrating delays during the check-in process.
38 mentions · 7% of 523 reviews
Comfortable beds
+
Guests frequently highlight the plush, comfortable beds and quality mattresses.
34 mentions · 7% of 523 reviews
Unhelpful or indifferent staff
−
Several reviewers noted cold, unhelpful, or dismissive service from reception staff when handling complaints.
33 mentions · 6% of 523 reviews
Poor soundproofing and noise disturbance
−
Paper-thin walls and poor sound insulation allow hallway and adjacent room noise to disrupt guests' sleep.
23 mentions · 4% of 523 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
S
Silvia
Verified guest reviews · Aug 22, 2026
9.0
Excelente opción para quien viaja por trabajo y entra y sale de Barcelona en tren
Excelente opción para quien viaja por trabajo y entra y sale de Barcelona en tren La atención brindada por el personal
H
Havi K
Traveller reviews · Aug 1, 2026
5.0
We hosted out of town friends and family for a family event near the AC Beverly Hills. Our crew had a fantastic time. The staff were excellent , courteous and helpful. Our guests loved gathering around the rooftop pool and on the first floor patio. The rooms were clean and in great condition . We were so thrilled with the experience.
P
Pálmason
Verified guest reviews · Aug 22, 2026
10.0
The room and the service was amasing.
D
Dorothy S
Traveller reviews · Aug 1, 2026
5.0
This hotel - in addition to being beautiful - offers some of the best service we have experienced in Los Angeles. As a traveler - and as a tourist, even in our hometown - nothing beats great customer service. Jonathan at the front desk was the BEST - we got a beautiful room last minute in an emergency that turned out to be a family favorite. Restaurant is stunning with great views and amazing food and drinks, with prices comparable (and for that view even lower) with standard LA. We would definitely stay again - and will recommend our family and friends stay here as well for the upcoming Olympics.
N
Nabeel
Verified guest reviews · Aug 22, 2026
9.0
Over all a good experience
Over all a good experience Location and comfort Front desk Staff was frustrated.
What it looks like on social
18 social posts from around the web, weighted alongside the reviews.