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citizenM New York Bowery

189 Bowery · New York, US
87.4
Excellent
2,414 reviews · 24 posts · 4.4 / 5
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Recommended
Guests agree across the web, and just 16% of the themes they keep raising are complaints.
Modern and Convenient Stay in the Heart of Lower East Side Innovative Room Controls and Entertainment : Experience the future of hospitality with room controls at your fingertips using an iPad or the citizenM app. Stream your favorite shows seamlessly with Chromecast connectivity
What builds this score
Verified stays
87
Local reviews
—
Travel reviews
88
Public reviews
—
How we calculate it
Social reach · not part of the score
11 on Instagram · 12 on TikTok
Read it yourself
Local reviews↗Travel reviews4.4/5 ↗

What's at this hotel

Fitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness center24-hour front deskRestaurantBusiness centerHeatingLift / Elevator

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Great location near Soho and Chinatown238 mentions
  • Rooftop bar and scenic city views133 mentions
  • Stylish common spaces and lively atmosphere78 mentions
Guests flag
  • Compact and small room size43 mentions
  • Unconventional bathroom layout and privacy32 mentions
  • Safety and homelessness concerns outside22 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 550 of this stay's 2,414 reviews, plus 24 posts. Percentages are of the sample.
Great location near Soho and Chinatown
+
Reviewers love the hotel's central Bowery location near vibrant neighborhoods, dining, and public transit.
238 mentions · 43% of 550 reviews
Rooftop bar and scenic city views
+
The rooftop bar and stunning skyline views are major highlights for many visitors.
133 mentions · 24% of 550 reviews
Stylish common spaces and lively atmosphere
+
Visitors praise the hotel's trendy decor, energetic public lounge areas, and welcoming communal spaces.
78 mentions · 14% of 550 reviews
In-room technology and iPad controls
+
Guests enjoy the smart room technology that uses an iPad to manage lighting, blinds, and room features.
48 mentions · 9% of 550 reviews
Compact and small room size
−
Guests frequently describe the guest rooms as extremely small and cramped with minimal space for luggage.
43 mentions · 8% of 550 reviews
Unconventional bathroom layout and privacy
−
Guests frequently criticize the open or translucent bathroom design for offering little to no visual or sound privacy.
32 mentions · 6% of 550 reviews
Safety and homelessness concerns outside
−
Multiple guests express discomfort regarding the visible homeless population and street safety directly outside the entrance.
22 mentions · 4% of 550 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
S
Sylvia
Verified guest reviews · Aug 22, 2026
10.0
I got what I paid for. Cleanliness, breakfast was briefly served. Restaurants nearby. Friendly staff
R
Ronit
Verified guest reviews · Aug 18, 2026
9.0
המיקום היה מצוין עבורי, המלון והחדר נקיים, האוירה בלובי נעימה, הצוות מסביר פנים ומסייע ואריחת הבוקר עשירה. זרם המים היה גרוע (יתכן בגלל שהייתי בקומה 18?).
J
Jose
Verified guest reviews · Aug 17, 2026
4.0
I asked the staff to bring me four bottles of water to my room as there were none when I got there. I was told they cou
I asked the staff to bring me four bottles of water to my room as there were none when I got there. I was told they cou Nothing. Corporate slop with heroine addicts outside and inattentive staff The room could be described as a well appointed prison cell. I need to go to a public room to iron my pants. If my wife of 23 years found out I can iron it would be worse than if she found out about my girlfriend. Also the pm shower gel smelled like cat piss and diapers had a baby
F
Flavio
Verified guest reviews · Aug 17, 2026
10.0
I would be back!
I would be back! Easy check in. New hotel. Great location, very good food around.
A
Aurelie
Verified guest reviews · Aug 17, 2026
8.0
petit mais fonctionnel, propre L’établissement est très bien placé mais bcp de SDF dans la rue , sentiment d’insécurité car nous n’étions que des filles

What it looks like on social

24 social posts from around the web, weighted alongside the reviews.
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