Name: City Express Plus by Marriott Ciudad de México Reforma El Ángel
Address: Av. Paseo de la Reforma 334 Col Juarez, Mexico City, MX
Price range: From $125 per night
Rating: 76.5

City Express Plus by Marriott Ciudad de México Reforma El Ángel

Av. Paseo de la Reforma 334 Col Juarez · Mexico City, MX

76.5

Very good

1,883 reviews · 13 posts · 3.8 / 5

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Solid but uneven: 49% of the recurring themes here are complaints. Worth checking two or three alternatives first.

Modern Hotel on Paseo de la Reforma Avenue : Located on Mexico City's iconic Paseo de la Reforma Avenue, City Express Plus Reforma El Angel offers a convenient and stylish stay for travelers. Gym and Stylish Rooms : Stay fit during your travels with the hotel's gym facilities, an

What builds this score

Local reviews

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Travel reviews

Public reviews

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Verified stays

How we calculate it

Social reach · not part of the score

12 on TikTok

Read it yourself

Travel reviews3.8/5 ↗

What's at this hotel

WiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness center24-hour front deskRestaurantRoom serviceBusiness centerPets allowedLift / Elevator

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version

Guests love

Prime location near El Ángel129 mentions
Attentive and helpful hotel staff101 mentions

Guests flag

Disappointing breakfast quality and options125 mentions
Rude or unhelpful front desk service33 mentions
Excessive street and building noise23 mentions

Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 349 of this stay's 1,883 reviews, plus 13 posts. Percentages are of the sample.

Prime location near El Ángel

Guests consistently praise the hotel's central location directly on Reforma across from the Angel of Independence.

129 mentions · 35% of 349 reviews

Disappointing breakfast quality and options

−

Many guests express frustration with the basic, limited, and repetitive breakfast options offered.

125 mentions · 35% of 349 reviews

Attentive and helpful hotel staff

Several reviewers highlight instances of warm, attentive, and helpful service from hotel employees.

101 mentions · 29% of 349 reviews

Rude or unhelpful front desk service

−

Multiple guests report negative interactions with front desk personnel during check-in or when seeking help.

33 mentions · 9% of 349 reviews

Excessive street and building noise

−

Guests note poor sound insulation, leading to sleep disruption from street celebrations, elevators, or alarms.

23 mentions · 6% of 349 reviews

Cleanliness issues and unpleasant smells

−

A noticeable number of guests complain about dirty carpets, unwashed bedding, or sewer and damp smells.

22 mentions · 7% of 349 reviews

Slow and unreliable Wi-Fi connection

−

Guests report that the Wi-Fi service is extremely slow, unstable, or completely non-functional during their stays.

14 mentions · 4% of 349 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.

Carlos

Verified guest reviews · Aug 21, 2026

10.0

Would definitely stay again, this was my third time .

Would definitely stay again, this was my third time . Location is perfect and the breakfasts are amazing. N/A

MIGDELINA GUTIERREZ

Verified guest reviews · Aug 21, 2026

10.0

Muy amable el.personal Que se llena el buffete por las mañanas

Samantha

Verified guest reviews · Aug 16, 2026

10.0

La ubicación fue de los más ventajoso ya que ahí estaba casi todo y poder llegar y salir del hotel fácilmente y la comida La puerta del baño no cerraba bien

ma7514

Verified guest reviews · Aug 12, 2026

10.0

Great budget property, located in the middle of everything

Great budget property, located in the middle of everything Great location for FIFA games! We went to the games and were very happy with the location. Surprisingly quiet despite the massive celebrations right in front of the Angel. The staff was pleasant, and the rooms were comfortable and clean. Tip: There are 2 City Express properties very close to each other. This one is directly in front of the Angel statute on Reforma.

Marco T

Verified guest reviews · Aug 8, 2026

9.0

Muy buena

Muy buena Su ubicación y los alimentos muy buenos El precio de la habitación un poco alto

City Express Plus by Marriott Ciudad de México Reforma El Ángel

What's at this hotel

What guests keep saying

Reviews, in their own words

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