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Conrad Los Angeles

100 SOUTH GRAND AVENUE · Los Angeles, US
Luxury
88.2
Excellent
440 reviews · 24 posts · 4.3 / 5
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Recommended
Guests agree across the web, and none of the themes they keep raising are complaints.
Luxury Accommodation with Prime Location Exquisite Dining Experience Indulge in a culinary journey at our on-site restaurant and bar, offering delectable dishes and refreshing beverages in a sophisticated setting. Modern Amenities for Ultimate Comfort Experience luxury at its fin
What builds this score
Verified stays
93
Travel reviews
82
Local reviews
82
Public reviews
—
How we calculate it
Social reach · not part of the score
11 on Instagram · 12 on TikTok
Read it yourself
Travel reviews4.1/5 ↗Local reviews4.1/5 ↗

What's at this hotel

Fitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantRoom serviceHeating

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Friendly and attentive staff163 mentions
  • Stunning views and modern room design119 mentions
  • Prime location near cultural attractions103 mentions
Guests flag
No recurring complaints.
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 254 of this stay's 440 reviews, plus 24 posts. Percentages are of the sample.
Friendly and attentive staff
+
Guests consistently praise the warm, polite, and helpful service provided by individual staff members.
163 mentions · 67% of 254 reviews
Stunning views and modern room design
+
Reviewers frequently compliment the modern decor, clean suites, and spectacular views of downtown Los Angeles.
119 mentions · 48% of 254 reviews
Prime location near cultural attractions
+
The hotel's location directly across from major arts and cultural landmarks is highly valued by guests.
103 mentions · 42% of 254 reviews
High quality dining and breakfast
+
Dining at the hotel, particularly the breakfast menu and Chef José Andrés' restaurant, receives strong praise.
98 mentions · 40% of 254 reviews
Relaxing pool and outdoor spaces
+
The outdoor pool area and spa offer guests a stylish and relaxing atmosphere with scenic views.
69 mentions · 31% of 254 reviews
Service delays and rude interactions
+
Several reviewers experienced long wait times, delayed room availability, and unhelpful or rude customer service.
38 mentions · 17% of 254 reviews
High prices and unexpected hidden fees
+
Guests express frustration regarding steep room rates, expensive parking, and undisclosed daily resort or destination fees.
35 mentions · 15% of 254 reviews
Frustrating room technology and controls
+
Some guests experienced difficulties operating the pre-programmed light switches, motorized shades, and room features.
12 mentions · 6% of 254 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
S
StevenJohnShi
Verified guest reviews · Jul 24, 2026
10.0
Convenient location with great view and breakfast
Convenient location with great view and breakfast Convenient location for those travelling without cars. I was impressed by the amazing view from our suite: a sweeping view of DTLA, Disney concert hall, and even the Hollywood sign! The room felt like something that belongs to a hotel in East/Southeast Asia: modern, airy, yet elegant. Breakfast was absolutely fantastic. I ventured out of my comfort zone by trying a Spanish dish recommended by the server, and it was visually stunning and its taste was of the same quality. The breakfast for two was $117 with 21% tips (voluntary) and tax included. Good value for the level of service and the great room!
1
173pennyc
Verified guest reviews · Jul 20, 2026
10.0
Thank you for a great stay!
Thank you for a great stay! What a lovely property with the best staff! I’ve stayed at a lot of nice hotels in my life and the Conrad still managed to stand out. The property itself isn’t large, but chic and spotless. The room I was upgraded to (very much appreciated) was lovely, with a nice city view. It’s a new property so everything is shiny and the design is on point. The staff is also excellent. Front desk staff were so charming and helpful, especially Joy. And the server staff in the restaurant and poolside were polite and efficient. There was some noise from an outdoor concert that went until about 10:30, but that’s hardly surprising given the hotel’s location smack dab across from Dorothy Chandler and Disney. The only suggestion I’d have for the property is to consider a white noise machine for the rooms facing the Jerry Moss Plaza.
S
seanjP7788KJ
Verified guest reviews · Jul 5, 2026
10.0
When in LA downtown treat yourself & stay here.
When in LA downtown treat yourself & stay here. From your arrival throughout your stay, you could not really ask for a better away-from-home experience. From the spacious room's stunning views and the provisions to the affability of the staff the experience is a welcome relaxing and agreeable change from even other Hilton (not to mention other chains) hotels. Room service is prompt, linens are plush, disposal bins are ample, & most importantly the beds are splendid in comfort and convenient to lighting, etc. What noise? It was quiet with an easily manipulated thermostat! The ease of visiting the LA Philharmonic, Dorothy Chandler, Mark Taper Forum, the Ahmanson, or the Broad or Museum of Contemporary Art could not be easier walks for the able. Parking is expensive -- but this is car City. Access from the hotel to public transit is "brilliant;" Dash is only a quarter for disabled or senior citizens, and 50¢ for most places in the Central Business District [CBD].
B
Bahadir
Verified guest reviews · Jun 28, 2026
8.0
Temuzlik ve Yerleşkesi Kahvaltı ve servisi
J
JamesS247
Verified guest reviews · Jun 25, 2026
10.0
A great property with amazing team members
A great property with amazing team members We had a wonderful two-night stay at the Conrad LA as part of our California anniversary trip. While in California, we took in a Laker's playoff game, saw the Redwoods at Muir Woods National Monument and went to Sequoia National Park. I am a Lifetime Diamond Team Member and we have stayed at 14 Waldorf Astoria’s and several other Hilton luxury properties across the globe. We have now stayed at all the Conrad Hotels in North America except the Conrad Indianapolis which we will visit after the renovations are complete. The 10th floor lobby area was nicely appointed and breakfast at the San Laurel restuarant was excellent. We received exceptional service from Antrell, Diana, Daisy, and Naomie. The infinite love couple's experience at the spa was amazing. A special thanks to Olivia Letko for her hospitality and for elevating our guest experience. We will definitely be back!

What it looks like on social

24 social posts from around the web, weighted alongside the reviews.
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