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Courtyard by Marriott Los Angeles Hacienda Heights Orange County

1905 S Azusa Ave · Hacienda Heights, US
81.3
Very good
428 reviews · 12 posts · 4.0 / 5
/ night
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Recommended
Guests agree across the web, and just 5% of the themes they keep raising are complaints.
What builds this score
Verified stays
85
Local reviews
Travel reviews
76
Public reviews
How we calculate it
Social reach · not part of the score
12 on TikTok
Read it yourself
The short version
Guests love
  • Clean and modern rooms52 mentions
  • Friendly and helpful staff49 mentions
  • Convenient location near dining and parks39 mentions
Guests flag
  • Far elevator and inconvenient layout7 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 139 of this stay's 428 reviews, plus 12 posts. Percentages are of the sample.
Clean and modern rooms
+
Reviewers frequently highlight the cleanliness, updated decor, and overall comfort of the guest rooms.
52 mentions · 37% of 139 reviews
Friendly and helpful staff
+
Many guests appreciate the welcoming, polite, and helpful service provided by the hotel staff.
49 mentions · 37% of 139 reviews
Convenient location near dining and parks
+
The hotel's location receives praise for being close to restaurants, shopping, and a local park.
39 mentions · 28% of 139 reviews
Far elevator and inconvenient layout
Visitors complain about navigating long corridors and hauling luggage to a single elevator located far from the lobby.
7 mentions · 6% of 139 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
M
Maureen
Verified guest reviews · Jun 30, 2026
7.0
Mostly ok.
Mostly ok. Location I am 75 and was alone. I asked if there was a way to get assistance with my bags to car upon departure. I asked the day before I was scheduled to leave. They said you can find someone in housekeeping and ask, I would have appreciated the front desk communicate to whomever to assist, I do not believe that was customer service in any way. Very disappointed and I took care of my bags on my own both on arrival and departure,
M
Misael
Verified guest reviews · Jun 25, 2026
8.0
The customer service. The no free breakfast.
E
espinoza
Verified guest reviews · Jun 2, 2026
8.0
Clean, plenty of parking.
A
Allan
Verified guest reviews · May 28, 2026
1.0
Property was nice Staff over charged me. Then blamed booking for the over charge
D
Diana
Verified guest reviews · Apr 27, 2026
8.0
Fun
Fun Friendly and respectful Elevator location

What it looks like on social

12 social posts from around the web, weighted alongside the reviews.
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