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Courtyard by Marriott Riverside UCR/Moreno Valley Area

1510 University Avenue · Riverside, US
81.4
Very good
691 reviews · 12 posts · 4.1 / 5
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Maybe — compare a couple more
Solid but uneven: 34% of the recurring themes here are complaints. Worth checking two or three alternatives first.
What builds this score
Verified stays
81
Local reviews
—
Travel reviews
82
Public reviews
—
How we calculate it
Social reach · not part of the score
12 on TikTok
Read it yourself
Local reviews↗Travel reviews4.1/5 ↗
The short version
Guests love
  • Friendly and attentive front desk staff138 mentions
  • Convenient location near UCR campus64 mentions
  • Welcoming Bistro dining and staff41 mentions
Guests flag
  • Unexpected parking fees36 mentions
  • Cleanliness and maintenance issues31 mentions
  • Dated rooms and uncomfortable bedding30 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 238 of this stay's 691 reviews, plus 12 posts. Percentages are of the sample.
Friendly and attentive front desk staff
+
Guests frequently praise front desk team members, especially Ana, for warm greetings and helpful customer service.
138 mentions · 58% of 238 reviews
Convenient location near UCR campus
+
The hotel's location is widely praised for its convenience to UC Riverside and surrounding areas.
64 mentions · 28% of 238 reviews
Welcoming Bistro dining and staff
+
Reviewers consistently highlight the friendly atmosphere and great service provided by the Bistro staff.
41 mentions · 19% of 238 reviews
Unexpected parking fees
−
Many guests are frustrated by daily parking charges that were unexpected or felt unreasonable.
36 mentions · 17% of 238 reviews
Cleanliness and maintenance issues
−
Several reviewers report issues with room cleanliness, missed housekeeping, clogged drains, and poor maintenance.
31 mentions · 13% of 238 reviews
Dated rooms and uncomfortable bedding
−
Guests note that parts of the property feel worn down, featuring old fixtures and soft or unsupportive beds.
30 mentions · 13% of 238 reviews
Check-in delays and reservation mix-ups
−
Multiple guests experienced long waits for check-in, room assignments to occupied units, or canceled bookings.
17 mentions · 7% of 238 reviews
Loud air conditioning and noise disturbance
−
Guests frequently mention noisy air conditioning units and thin walls disturbing their sleep.
10 mentions · 4% of 238 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
M
michaeledwardh2026
Verified guest reviews · Aug 12, 2026
10.0
I look forward to another visit and staying at this Marriott location.
I look forward to another visit and staying at this Marriott location. Excellent stay. Room well taken care of. Everything was stocked. I like to complement Ana at the front desk. Excellent and exceptional with “public customer service”. Dedicated to her profession and making certain people are valued and treated well. I to complement the Bistro’s staff “Kalub and Kaila”. ⭐️⭐️⭐️⭐️⭐️ Overall experience.
W
William M
Traveller reviews · Aug 1, 2026
5.0
The service is at this Marriott is stellar because of Ana. I travel to Riverside frequently for work. When I stayed there, I encountered an issue with my room. I immediately reported it to Ana and she provided instantaneous action. It is because of that I continue to stay there. I have stayed at this particular Marriott approximately seven times within the last year, and it because of Ana. She recognized the issue, went above and beyond to rectify the concern. Whenever I arrive, she greets by name and makes me feel as if I am special to the company. Brava Ana, continue the positivity.
R
RyanFromSanDiego
Verified guest reviews · Aug 11, 2026
10.0
Nice Marriott to stay.
Nice Marriott to stay. Great location and staff. Rooms are spacious and Kyla at the Bistro evening was such a delight! Thank you!
P
Phuong B
Traveller reviews · Aug 1, 2026
5.0
Ana was so friendly and helpful during the front desk check-in. She made the process smooth and made me feel genuinely welcome from the moment I arrived. Excellent customer service!
P
phuongb884
Verified guest reviews · Aug 3, 2026
10.0
Best Customer Service
Best Customer Service Ana was so friendly and helpful during the front desk check-in. She made the process smooth and made me feel genuinely welcome from the moment I arrived. Excellent customer service!

What it looks like on social

12 social posts from around the web, weighted alongside the reviews.
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