Name: Crowne Plaza London Heathrow T4 by IHG
Address: Terminal 4, Swindon Road, Hillingdon, GB
Price range: From $139 per night
Rating: 90.7

Crowne Plaza London Heathrow T4 by IHG

Terminal 4, Swindon Road · Hillingdon, GB

FitnessFine diningBusiness ready

90.7

Excellent

4,756 reviews · 16 posts · 4.6 / 5

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Recommended

Guests agree across the web, and just 34% of the themes they keep raising are complaints.

Convenience and Comfort at Crowne Plaza London Heathrow T4 Modern Amenities : Enjoy a stay at Crowne Plaza London Heathrow T4, offering free WiFi, air conditioning, and flat-screen TVs in all rooms. The hotel's fitness center and on-site restaurant provide convenience and relaxat

What builds this score

Verified stays

Local reviews

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Travel reviews

Public reviews

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How we calculate it

Social reach · not part of the score

12 on TikTok

Read it yourself

Travel reviews4.8/5 ↗

What's at this hotel

Fitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness center24-hour front deskRestaurantRoom serviceBusiness centerHeating

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version

Guests love

Convenient Terminal 4 Location289 mentions
Exceptional Club Lounge Service125 mentions
Comfortable Beds and Quiet Rooms71 mentions

Guests flag

Disappointing and Overpriced Food131 mentions
Front Desk and Check-in Service Issues91 mentions
Tired Rooms and Cleanliness Concerns27 mentions

Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 558 of this stay's 4,756 reviews, plus 16 posts. Percentages are of the sample.

Convenient Terminal 4 Location

Guests love the direct walking access and extremely close proximity to Heathrow Terminal 4.

289 mentions · 52% of 558 reviews

Disappointing and Overpriced Food

−

Guests frequently mentioned that restaurant meals, room service, and drinks were overpriced and lacking in quality.

131 mentions · 24% of 558 reviews

Exceptional Club Lounge Service

Reviewers consistently praise the high quality of service in the club lounge, particularly highlighting staff member Mihaela.

125 mentions · 22% of 558 reviews

Front Desk and Check-in Service Issues

−

Multiple guests reported slow, unhelpful, or unpolite service from the front desk staff.

91 mentions · 16% of 558 reviews

Comfortable Beds and Quiet Rooms

Many guests found the beds comfortable and the rooms sufficiently quiet for a restful stay.

71 mentions · 13% of 558 reviews

Tired Rooms and Cleanliness Concerns

−

Several guests noted stained carpets, dirty bathrooms, and outdated decor in their guest rooms.

27 mentions · 5% of 558 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.

Prabuddha

Verified guest reviews · Aug 22, 2026

9.0

It was a comfortable and pleasant stay.

It was a comfortable and pleasant stay. The staffs in the restaurants were really nice. Service staffs were also nice. Too conveniently located

Dave A

Traveller reviews · Aug 1, 2026

5.0

First time in a while I’ve been to the lounge, canapés really stepped up in quality since a year ago, Mihaela however is still in the lounge and as always provided exceptional service.

Glenn

Verified guest reviews · Aug 22, 2026

8.0

Great stay but room could use some repairs

Great stay but room could use some repairs Break fast was good , location was great to catch our flight out. Able to check in slightly early was very convenient. Carpet was old. Base board was falling apart.

slewdog435

Traveller reviews · Aug 1, 2026

5.0

Good hotel and great lounge experience! Mihaela was a superb host. It’s about 45 mins to get to terminal 2.

Haotian

Verified guest reviews · Aug 21, 2026

10.0

Just 2 minutes walk to Heathrow T4. The entire journey, from the plane touching down to checking into the hotel and sett

Just 2 minutes walk to Heathrow T4. The entire journey, from the plane touching down to checking into the hotel and sett Location, price and comfort No

Crowne Plaza London Heathrow T4 by IHG

What's at this hotel

What guests keep saying

Reviews, in their own words

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