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Extended Stay America Suites - Los Angeles - Chino Valley

4325 Corporate Center Ave · Chino, US
72
Good
602 reviews · 18 posts · 3.6 / 5
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Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Maybe — compare a couple more
Solid but uneven: 58% of the recurring themes here are complaints. Worth checking two or three alternatives first.
What builds this score
Verified stays
72
Travel reviews
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Local reviews
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Public reviews
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How we calculate it
Social reach · not part of the score
12 on TikTok
The short version
Guests love
  • Friendly and helpful front desk staff184 mentions
Guests flag
  • Cleanliness and maintenance issues68 mentions
  • Disappointing grab-and-go breakfast68 mentions
  • Uncomfortable beds42 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 342 of this stay's 602 reviews, plus 18 posts. Percentages are of the sample.
Friendly and helpful front desk staff
+
Many guests praised individual front desk staff members for being friendly, welcoming, and helpful.
184 mentions · 56% of 342 reviews
Cleanliness and maintenance issues
−
Multiple guests noted dirty rooms, persistent odors, rust, mold, and broken appliances or fixtures.
68 mentions · 19% of 342 reviews
Disappointing grab-and-go breakfast
−
Reviewers frequently expressed frustration with the minimal breakfast offerings that consisted mostly of coffee and packaged bars.
68 mentions · 18% of 342 reviews
Uncomfortable beds
−
Guests reported stiff, noisy, or damaged mattresses that made it hard to get a good night's sleep.
42 mentions · 10% of 342 reviews
Affordable budget-friendly rates
−
Travelers appreciated the low price point and felt the property served basic needs for budget stays.
29 mentions · 8% of 342 reviews
Safety and noise concerns
−
Several reviewers felt unsafe due to loud disturbances, arguments in the parking lot, and homeless people around the property.
25 mentions · 7% of 342 reviews
Kitchenettes missing utensils and cookware
−
Guests complained that although kitchen appliances were provided, rooms were completely devoid of dishes, utensils, and cookware.
17 mentions · 5% of 342 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
M
Murillo
Verified guest reviews · Aug 10, 2026
8.0
It was pleasant stay and I was allowed a lot of privacy.
It was pleasant stay and I was allowed a lot of privacy. It was convenient but very basic, in fact I wouldn't even call it breakfast. The room could have been better prepared. I needed to request a phone and the lights went out at some point and I had to fix them by using the circuit breaker myself, despite having spoken to the staff.
Y
Yadira
Verified guest reviews · Jul 19, 2026
6.0
It was away Guest kept playing loud music and couldn’t relax
C
Charbonier
Verified guest reviews · Jul 18, 2026
8.0
Everything was well except the smell in the room
Everything was well except the smell in the room Okay The room had a bad stench.
V
Viridiana
Verified guest reviews · Jul 16, 2026
1.0
It’s a homeless shelter
It’s a homeless shelter Nothing The lack of safely and homeless people around the entire property
M
Mellissa
Verified guest reviews · Jul 16, 2026
2.0
During my 12:45 p.m. call, I explained that I had made the new reservation and would handle everythi
During my 12:45 p.m. call, I explained that I had made the new reservation and would handle everythi Dear Guest Relations, I am writing to formally express my disappointment with my recent stay at the Extended Stay America in Chino Valley. My family and I experienced multiple issues during our stay that caused significant inconvenience, unnecessary stress, and additional expenses that I believe were unfair. At the time of our stay, my family and I were living in hotels because we had to relocate due to domestic violence. Finding a safe and affordable place where my children and I felt comfortable has been extremely difficult. After researching different hotels and reading reviews about your Chino Valley property, I believed this location would be a safe and suitable option for my family during this difficult transition. Unfortunately, the issues we experienced added additional stress and hardship during an already challenging time. Prior to our arrival, I made an online reservation for 2 adults and 2 children for the dates of July 2 through July 8, 2026. I entered the correct number of guests during the reservation process, and the reservation was accepted. I received a confirmation number and believed the room reserved would accommodate my family. When we arrived at the hotel, I was informed by the front desk that the room I reserved could only accommodate three guests. I was told that I would need to cancel that reservation and book a larger room at a higher cos

What it looks like on social

18 social posts from around the web, weighted alongside the reviews.
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