Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Maybe — compare a couple more
Solid but uneven: 51% of the recurring themes here are complaints. Worth checking two or three alternatives first.
Luxurious Beachfront Property Private Beach Access and Pool Area Enjoy direct access to the Atlantic Ocean from our beachfront hotel. Relax by the 7th-floor outdoor pool overlooking the ocean or take a dip in one of the two family-friendly pools.
As published by the property. Room-level facilities are listed against each room when you pick your dates.
The short version
Guests love
Beach and pool facilities214 mentions
Spacious rooms and comfortable layouts98 mentions
Guests flag
Unhelpful front desk and staff service196 mentions
Inadequate housekeeping and cleanliness64 mentions
High food prices and extra fees64 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 615 of this stay's 9,331 reviews, plus 24 posts. Percentages are of the sample.
Beach and pool facilities
+
Guests frequently praise the direct beach access, comfortable oceanfront chairs, and pleasant pool areas.
214 mentions · 35% of 615 reviews
Unhelpful front desk and staff service
−
Many guests describe front desk and overall customer service as lacking professionalism, warmth, and responsiveness.
196 mentions · 32% of 615 reviews
Spacious rooms and comfortable layouts
+
Visitors appreciate the generous room sizes, comfortable layout options, and convenient extra bathrooms.
98 mentions · 16% of 615 reviews
Inadequate housekeeping and cleanliness
−
Reviewers complain about persistent cleanliness issues, dusty surfaces, dirty bathrooms, and poor housekeeping service.
64 mentions · 10% of 615 reviews
High food prices and extra fees
−
Reviewers express frustration over high charges for on-site dining, expensive bottled water, valet parking, and daily resort fees.
64 mentions · 10% of 615 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
P
Piva
Verified guest reviews · Aug 22, 2026
10.0
Excelente hotel ! Vamos siempre ! Volveríamos a elegirlo
C
carrillo51532
Traveller reviews · Aug 1, 2026
5.0
I love this hotel.
From the moment you arrive at reception, the pool, the towel attendant, the beach, the bar, they treat you very well, everyone is very friendly.
They have a good attitude.
I
Igor
Verified guest reviews · Aug 17, 2026
10.0
Great hotel, attentive and polite personnel Charge for arriving packages
L
Lisi M
Traveller reviews · Jul 1, 2026
5.0
Excellent hotel. Beautiful, cozy, the service from everyone was exceptional. The food was delicious, the rooms were very clean and nice. The facilities were very well maintained. We will return soon
Y
Yann
Verified guest reviews · Aug 14, 2026
7.0
Très raisonnable Pas de bouteilles d'eau dans les chambres
What it looks like on social
24 social posts from around the web, weighted alongside the reviews.