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Hampton by Hilton London Croydon

29-30 Dingwall Road · Croydon, GB
88
Excellent
1,000 reviews · 12 posts · 4.4 / 5
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Recommended
Guests agree across the web, and just 22% of the themes they keep raising are complaints.
Convenient Location Situated a stone's throw away from East Croydon Train Station, Hampton by Hilton London Croydon offers quick access to central London and Gatwick Airport. Modern Amenities Enjoy contemporary rooms equipped with flat-screen TVs, free Wi-Fi, and coffee-making fa
What builds this score
Verified stays
88
Local reviews
—
Travel reviews
—
Public reviews
—
How we calculate it
Social reach · not part of the score
12 on TikTok
Read it yourself
Local reviews↗Travel reviews↗

What's at this hotel

Fitness facilitiesWiFi availableFree WiFiNon-smoking roomsAir conditioning24-hour front deskBusiness centerHeatingFamily roomsLift / ElevatorLaundryLuggage storage

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Friendly and helpful staff381 mentions
  • Enjoyable breakfast spread167 mentions
Guests flag
  • Convenient location near train station106 mentions
  • Faulty air conditioning and hot rooms47 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 566 of this stay's 1,000 reviews, plus 12 posts. Percentages are of the sample.
Friendly and helpful staff
+
Guests frequently praise the hotel staff, highlighting their warm hospitality, helpfulness, and exceptional service.
381 mentions · 67% of 566 reviews
Enjoyable breakfast spread
+
The included breakfast is generally seen as a highlights, especially the fresh waffle and pancake options.
167 mentions · 30% of 566 reviews
Convenient location near train station
−
Guests appreciate the hotel's close proximity to East Croydon station and quick access into central London.
106 mentions · 19% of 566 reviews
Faulty air conditioning and hot rooms
−
Many reviewers complain about non-functional air conditioning, leaving rooms uncomfortably hot and stuffy.
47 mentions · 8% of 566 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
C
Colin
Verified guest reviews · Aug 22, 2026
10.0
Despite booking software going down the staff took all bags so everyone attending a local concert weren’t delayed or inc
Despite booking software going down the staff took all bags so everyone attending a local concert weren’t delayed or inc Amazing staff who really seem to care . Location and staff
D
Danielle
Verified guest reviews · Aug 21, 2026
6.0
Breakfast was good, guy making waffles was so friendly and lovely wiht the kids. The fire alarm going off at 8am on the sunday morning saying to vacate the building. no follow up to say it was in error, gave the kids an awful fright. and barely a mere acknowdgement from the reception afterwards to say it was a mistake when i asked.
A
Adam
Verified guest reviews · Aug 21, 2026
8.0
Very affordable for the quality, staff were very helpful
M
Matt
Verified guest reviews · Aug 20, 2026
8.0
it did what it said on the tin.
it did what it said on the tin. bedroom, shower coffee Fire alarm!
E
Ekene
Verified guest reviews · Aug 20, 2026
7.0
Just there
Just there Location,close to the train station and other attractions. The bathroom space was very untidy ,saw molds and that was so disgusting including the shower head was dirty.

What it looks like on social

12 social posts from around the web, weighted alongside the reviews.
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