Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Maybe — compare a couple more
Solid but uneven: 42% of the recurring themes here are complaints. Worth checking two or three alternatives first.
Historic Charm with Modern Comforts Experience the elegance of the 1800s seamlessly blended with contemporary conveniences at our hotel near Zocalo and the Historic District of Mexico City. Comfortable Rooms and Convenient Amenities Relax in well-equipped rooms with air condition
As published by the property. Room-level facilities are listed against each room when you pick your dates.
The short version
Guests love
Prime central location207 mentions
Friendly and helpful service172 mentions
Guests flag
Disappointing breakfast quality159 mentions
Outdated rooms and dark lighting33 mentions
Street and interior noise32 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 379 of this stay's 560 reviews, plus 12 posts. Percentages are of the sample.
Prime central location
+
Guests consistently praise the hotel's convenient location in the historic center, just steps away from the Zócalo and major landmarks.
207 mentions · 52% of 379 reviews
Friendly and helpful service
+
Many guests highlight the helpful, warm, and accommodating attitude of the concierge, porters, and hotel staff.
172 mentions · 44% of 379 reviews
Disappointing breakfast quality
−
Many reviewers found the complimentary breakfast underwhelming, citing cold dishes, bad coffee, and poor food selection.
159 mentions · 41% of 379 reviews
Outdated rooms and dark lighting
−
Guests frequently report that the rooms feel aged, dark, and in need of renovation and brighter lighting.
33 mentions · 9% of 379 reviews
Street and interior noise
−
A recurring complaint is noise disturbance, either from traffic on nearby streets or echo from the central atrium.
32 mentions · 7% of 379 reviews
Missing amenities and tech issues
−
Reviewers frequently noted missing basic amenities like room mini-fridges, alongside spotty Wi-Fi and malfunctioning key cards.
28 mentions · 7% of 379 reviews
Ventilation, odor, and AC issues
−
Multiple guests experienced malfunctioning air conditioning, lack of fresh air ventilation, and musty or unpleasant room odors.
25 mentions · 6% of 379 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
L
Levan
Verified guest reviews · Aug 20, 2026
10.0
Breakfast was awesome Pricey for CDMX
M
Maria
Verified guest reviews · Aug 10, 2026
7.0
comfortable
comfortable Location, the room, the cleanliness, the breakfast your concierge and the expectation that for every question or directions I have to give a tip
A
Andre
Verified guest reviews · Aug 8, 2026
8.0
Bery pleasant
Bery pleasant Close to the historic area which is what we wanted. I prefer rooms with windows that can open. These couldn’t.
J
Jorge Luis
Verified guest reviews · Aug 7, 2026
10.0
La limpieza de todas las areas
Y
Yadira
Verified guest reviews · Jul 18, 2026
9.0
Would not eat breakfast
Would not eat breakfast Good location! Breakfast and slippery shower
What it looks like on social
12 social posts from around the web, weighted alongside the reviews.