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Hilton Garden Inn Irvine East/Lake Forest

27082 Towne Centre Drive · Foothill Ranch, US
71
Good
250 reviews · 12 posts · 3.6 / 5
/ night
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Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Maybe — compare a couple more
Solid but uneven: 47% of the recurring themes here are complaints. Worth checking two or three alternatives first.
What builds this score
Verified stays
71
Travel reviews
Local reviews
Public reviews
How we calculate it
Social reach · not part of the score
12 on TikTok
Read it yourself
The short version
Guests love
  • Friendly and helpful staff39 mentions
  • Convenient location15 mentions
Guests flag
  • Expensive breakfast not included29 mentions
  • Dirty rooms and carpet stains10 mentions
  • Elevator and keycard malfunctions8 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 171 of this stay's 250 reviews, plus 12 posts. Percentages are of the sample.
Friendly and helpful staff
+
Guests frequently praised specific front desk and restaurant team members for being accommodating and polite.
39 mentions · 24% of 171 reviews
Expensive breakfast not included
Several reviewers expressed frustration over the high cost of breakfast and the fact that it was not included in the room price.
29 mentions · 17% of 171 reviews
Convenient location
+
Guests consistently liked the hotel's location, citing easy access to nearby dining, shops, and highways.
15 mentions · 10% of 171 reviews
Dirty rooms and carpet stains
Many guests reported poor room cleanliness, including stained carpets, bad odors, and mold in the bathrooms.
10 mentions · 6% of 171 reviews
Elevator and keycard malfunctions
Multiple guests experienced frustration with malfunctioning room keycards and out-of-order or noisy elevators.
8 mentions · 7% of 171 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
S
Siavash
Verified guest reviews · Aug 22, 2026
7.0
Only OK for the price.
Only OK for the price. Microwave oven in the room. The shade curtain makes the room fairly dark for sleeping, which is very good and important. Large table to put your stuff on it. A major problem I have not experienced in other hotels: The floor of room #221 (and perhaps other rooms) very noticeably vibrates intermittently! Disturbing when sitting at the table working on the computer. We had to change rooms and the next day were given a room in the 3rd floor, which didn't have the vibration problem. Lighting was terrible in both rooms. One room had 4 light bulbs in the room, the other had 3. All weak LED bulbs. Semi-dark rooms! You have gone nuts trying to save on electricity. On a separate note, a room with 2 queen beds was not available.
C
Contreras
Verified guest reviews · Aug 17, 2026
1.0
Very disappointed.
Very disappointed. Nothing. The buffet breakfast was over priced $18.95 per adult. Couldn’t login to WiFi because there was an error message saying couldn’t recognize last name as username and room number for password. I didn’t want to call the front desk for help. The elevator sounded it was going to stop in the middle of going up and down, it had a grinding sound.
C
Christine
Verified guest reviews · Jun 16, 2026
10.0
Our stay was great. We loved the location aside was close to all that we needed. Nothing
M
Michael
Verified guest reviews · Jun 7, 2026
3.0
Would not suggest this hotel unless you need to be in that exact location
Would not suggest this hotel unless you need to be in that exact location Nothing Room smelled poorly, bed mattress was old and soft, no water in room, no safe in room
R
Ryan
Verified guest reviews · Jun 6, 2026
6.0
Clean The Front Desk messed up my reservation. It took awhile to get it cleared up

What it looks like on social

12 social posts from around the web, weighted alongside the reviews.
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