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Recommended
Guests agree across the web, and just 23% of the themes they keep raising are complaints.
Convenient Location and Modern Amenities Located moments away from top attractions like the Rose Bowl parade route, this hotel in the heart of San Gabriel Valley offers state-of-the-art amenities. Guests can relax by the on-site pool and enjoy views of the San Gabriel Mountains f
As published by the property. Room-level facilities are listed against each room when you pick your dates.
The short version
Guests love
Clean and comfortable rooms162 mentions
Prime walkable location153 mentions
Friendly staff and room service97 mentions
Guests flag
Expensive and inconvenient parking85 mentions
Loud rooms and noise disruptions36 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 482 of this stay's 1,684 reviews, plus 24 posts. Percentages are of the sample.
Clean and comfortable rooms
+
Many reviewers highlight that the accommodations are clean, well-kept, and feature very comfortable beds.
162 mentions · 33% of 482 reviews
Prime walkable location
+
Guests love the hotel's central location within easy walking distance of Old Pasadena's shops and dining.
153 mentions · 31% of 482 reviews
Friendly staff and room service
+
Guests commend the warm hospitality, with frequent praise for the front desk and room service.
97 mentions · 21% of 482 reviews
Expensive and inconvenient parking
−
Reviewers frequently express frustration over high valet costs and confusing garage parking options.
85 mentions · 18% of 482 reviews
Loud rooms and noise disruptions
−
Several visitors mention sleep disruptions caused by loud air conditioners, hallway noise, and late-night parties.
36 mentions · 7% of 482 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
J
Jola84
Verified guest reviews · Aug 18, 2026
5.0
Walkable to restaurants Valet parking costs and paid parking
Older hotel
S
sisphoenix76
Traveller reviews · Jul 1, 2026
5.0
Clean and comfortable. Great location, walking distance to Old Pasadena and 25 minute walk to the Norton Simon Museum. Front desk and bar staff was great and Rosie was delightful with my room service.
C
Chiara
Verified guest reviews · Aug 14, 2026
8.0
Bene, ma non ci tornerei
Bene, ma non ci tornerei Struttura nuova e camere grandi Bagno con doccia bella vasca
R
Richard S
Traveller reviews · Jul 1, 2026
5.0
Rosie, provided excellent customer service.
B
Brianna
Verified guest reviews · Aug 7, 2026
10.0
Perfect stay with the family. Very comfortable.
Perfect stay with the family. Very comfortable. Great location. Loved the dining area. Felt safe knowing only hotel key holders can use the elevator. Room service was great. Pricy little store.
What it looks like on social
24 social posts from around the web, weighted alongside the reviews.