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Hilton Rome Eur La Lama

Viale Europa SNC · Rome, IT
87
Excellent
1,000 reviews · 24 posts · 4.4 / 5
…
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Recommended
Guests agree across the web, and just 59% of the themes they keep raising are complaints.
Luxurious 4-Star Accommodation Located just 200 meters from EUR Fermi Metro Station, Hilton Rome Eur La Lama offers a luxurious 4-star stay in Rome. The hotel boasts a terrace, a restaurant, and a bar for guests to unwind and enjoy.
What builds this score
Verified stays
87
Local reviews
—
Travel reviews
—
Public reviews
—
How we calculate it
Social reach · not part of the score
11 on Instagram · 12 on TikTok
Read it yourself
Local reviews↗Travel reviews↗

What's at this hotel

Fitness facilitiesParkingNon-smoking roomsAir conditioningFitness center24-hour front deskRestaurantRoom serviceHeatingTerracePets allowedLift / Elevator

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Satisfying breakfast experience119 mentions
Guests flag
  • Inconsistent service and poor communication52 mentions
  • Location far from city center but near metro48 mentions
  • Awkward bathroom design and shower flooding25 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 430 of this stay's 1,000 reviews, plus 24 posts. Percentages are of the sample.
Satisfying breakfast experience
+
Many guests highlight the quality of the breakfast spread and friendly morning restaurant staff.
119 mentions · 28% of 430 reviews
Inconsistent service and poor communication
−
Guests frequently note slow service, ignored requests, and unanswered front desk phone calls.
52 mentions · 12% of 430 reviews
Location far from city center but near metro
−
While convenient to the local metro and conference center, the hotel is quite distant from main tourist attractions.
48 mentions · 11% of 430 reviews
Awkward bathroom design and shower flooding
−
Guests criticize the modern open-plan bathroom design for lack of privacy and showers leaking water onto the floor.
25 mentions · 6% of 430 reviews
Elevator delays and maintenance issues
−
Frequent long wait times and out-of-service elevators are a recurring annoyance for guests.
23 mentions · 5% of 430 reviews
Unreliable housekeeping and room cleaning
−
Multiple reviewers express frustration over missed daily housekeeping, delayed room setup, and uncleaned surfaces.
20 mentions · 5% of 430 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
Y
Yves
Verified guest reviews · Aug 22, 2026
9.0
Raisonablement mieux
Raisonablement mieux Presque tous les services. Moins d'eau pour boire gratuitement dans chambre Plus de temps pour attendre le taxi Un peu trop eloigne du centre ville. Merci
P
Pauline
Verified guest reviews · Aug 21, 2026
8.0
Literie confortable, belle chambre Room-service
V
VINOJ
Verified guest reviews · Aug 20, 2026
8.0
Pleasant and affordable, close to metro but away from amenities
Pleasant and affordable, close to metro but away from amenities Staff was engaging and nice. Breakfast was boring. Bathroom arrangement odd.
D
Di santo
Verified guest reviews · Aug 20, 2026
10.0
al top tutto la doccia è troppo bassa e allaga il bagno.
F
Formaitalia
Verified guest reviews · Aug 20, 2026
10.0
Il top
Il top Eccezionale . Struttura moderna ma accogliente e di classe .

What it looks like on social

24 social posts from around the web, weighted alongside the reviews.
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