Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Recommended
Guests agree across the web, and just 41% of the themes they keep raising are complaints.
Inconsistent front desk and check-in service52 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 554 of this stay's 1,000 reviews, plus 15 posts. Percentages are of the sample.
Exceptional central location
+
Guests repeatedly praise the hotel's prime central location right next to the Louvre and close to major sights and metro stations.
321 mentions · 62% of 554 reviews
Inadequate room air conditioning
−
Multiple guests experienced issues with malfunctioning or insufficient air conditioning that left their rooms uncomfortably hot.
271 mentions · 53% of 554 reviews
Friendly and helpful staff
+
Many guests highlight hospitable and welcoming staff members who provided attentive, personal service during their stays.
155 mentions · 31% of 554 reviews
High-quality breakfast buffet
+
The hotel's breakfast buffet receives widespread praise for its delicious options, fresh pastries, and high quality.
135 mentions · 27% of 554 reviews
Disturbing street and metro noise
−
Guests regularly report disturbance from street traffic, loud late-night music, and underground metro vibrations.
53 mentions · 10% of 554 reviews
Inconsistent front desk and check-in service
−
Several reviewers report frustrating experiences at reception, including long check-in delays, unhelpful staff, and poor issue resolution.
52 mentions · 10% of 554 reviews
High rates not worth the value
−
Multiple guests feel the expensive room rates are not justified by the size of the rooms or the level of 5-star service provided.
45 mentions · 8% of 554 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
V
Vc
Verified guest reviews · Aug 20, 2026
10.0
The room was amazing. The most comfortable bed Some staff members were abrupt and seemed preoccupied and unwilling to help.
R
Roksolana
Verified guest reviews · Aug 20, 2026
10.0
Our stay at the hotel was wonderful. Everything was perfect — the atmosphere was very pleasant and the service was excellent.
The food at the hotel restaurant was also absolutely delicious. We had dinner there and really enjoyed everything we tried.
A special thank you to Charlotte — she was incredibly kind, welcoming, and always happy to help. She made our stay even more enjoyable.
We would be very happy to come back again!
F
Fahim
Verified guest reviews · Jul 17, 2026
8.0
Overall, I had a pleasant stay with excellent service and a great location.
Overall, I had a pleasant stay with excellent service and a great location. The breakfast was excellent with a wide variety of fresh and delicious options. the quality and services exceeded my expectations. The location was perfect. centrally locate, convenient for sight seeing, shopping and restaurants while still being peaceful and comfortable. The reception area was a bit disappointing. it lacked seating area where guitars could relax. a more welcoming lobby with adequate seating would greatly enhanced the overall guest experience. Additionally, the fragrance in the lobby could be better as well.
B
Bettina
Verified guest reviews · Jul 12, 2026
6.0
Weekend a Parigi
Weekend a Parigi L’hotel si trova in una posizione molto centrale vicina alla maggior parte delle attrazioni turistiche principali e i musei. La camera che abbiamo prenotato “King con Vista” non è per niente una camera King per due persone, a malapena ci sta una persona, la camera è claustrofobica, in bagno non c’è spazio, per chiudere la porta bisogna finire sul gabinetto. Vergognoso che un albergo 5 stelle proponga una camera del genere a due persone e chieda tutti quei soldi!! Fortunatamente abbiamo dovuto fare solo una notte e poi si è liberata una stanza migliore con una piccola differenza di prezzo.
Durante il soggiorno ci sono stati diversi problemi di elettricità nel quartiere, l’albergo ha un generatore di sicurezza ma la climatizzazione viene in questo caso disattivata in diverse aree dell’albergo che diventano a Luglio invivibili come la sala Fitness, il bar e il ristorante. In camera fortunatamente era ok. Siamo però anche rimasti bloccati nel lift.. no comment.
Al nostro arrivo la carta visa è stata precaricata per ben due volte al posto di una sola della caparra e nonostante le nostre innumerevoli lamentele abbiamo dovuto attendere la fine del nostro soggiorno perchè la cosa venisse riconosciuta dallo staff e risolta, per tutto il soggiorno ci siamo ritrovati con 6000€ bloccati sulla nostra carta, assurdo! Abbiamo dovuto chiamare la banca e aumentare il limite della carta per non avere problemi di pagamenti in giro per la città! Veramente vergognoso l’importo
C
choirmast
Verified guest reviews · Jul 8, 2026
8.0
Good - even very good- but
Good - even very good- but Great location. Very good breakfast. Nice bar. But beware of 5th floor ( (very hot) and the "city view room" with no view whatsoever
What it looks like on social
15 social posts from around the web, weighted alongside the reviews.