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Recommended
Guests agree across the web, and just 19% of the themes they keep raising are complaints.
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 556 of this stay's 1,560 reviews, plus 23 posts. Percentages are of the sample.
Great central location
+
Guests consistently praise the hotel's prime location close to Centraal Station and major tourist sites.
294 mentions · 53% of 556 reviews
Friendly and helpful staff
+
Many reviewers emphasize the warm, accommodating, and helpful nature of the reception and hotel staff.
96 mentions · 17% of 556 reviews
Mixed opinions on breakfast
+
While some guests enjoyed the fresh pastries and breakfast spread, others found it overpriced or lacking options.
79 mentions · 14% of 556 reviews
Dark rooms and poor lighting
−
A frequent complaint is that guest rooms are overly dark with dim, impractical lighting.
47 mentions · 8% of 556 reviews
High prices and poor value
−
Several reviewers feel room rates are too high relative to the small space and basic amenities provided.
24 mentions · 4% of 556 reviews
Comfortable beds
+
Guests frequently highlight the comfortable mattresses and large beds for providing a good rest.
24 mentions · 4% of 556 reviews
Lack of in-room amenities
−
Guests often report missing basic amenities like a mini-fridge, clothes closet, or complimentary water.
23 mentions · 4% of 556 reviews
Poor soundproofing and noise
−
Multiple guests experienced noise disturbances due to thin walls and sound transfer from hallways or elevators.
23 mentions · 4% of 556 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
R
Rosi
Verified guest reviews · Aug 22, 2026
9.0
El personal de la recepción A1.
La habitación muy cómoda y con una vista espectacular. Poca variedad en el desayuno, no había zumo natural
A
Andrew H
Traveller reviews · Aug 1, 2026
5.0
Very clean and comfortable room, reasonably priced, attentive staff and a nice quirky honesty bar. Only fault is it could perhaps stay open maybe until 12 instead of 11. Would definitely recommend.
C
Cath
Verified guest reviews · Aug 22, 2026
8.0
Comfy stay in friendly hotel.
Comfy stay in friendly hotel. Location near to train station and dam square. Good view from room of canal. Comfy beds. Good duration for breakfast. Helpful staff. Nice self service bar area. Bit dark in hotel and room.
H
H9260BB
Traveller reviews · Aug 1, 2026
5.0
This hotel is the perfect location, hotels is immaculate, can leave your bags before and after check out. Staff are 10/10
Couldn't recommend more highly
K
Kerry
Verified guest reviews · Aug 19, 2026
9.0
Great location and staff were wonderful. The room was quite dark and could do with better lighting but apart from that would definitely stay again. Room too dark and a mini fridge would have been great.
What it looks like on social
23 social posts from around the web, weighted alongside the reviews.