Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Maybe — compare a couple more
Solid but uneven: 44% of the recurring themes here are complaints. Worth checking two or three alternatives first.
Convenient Location in Zona Rosa District Nestled in the heart of Mexico City, Suites Plaza Florencia offers a prime location for both business and leisure travelers. Explore nearby attractions such as the Castle of Chapultepec and the Modern Art Museum, or immerse yourself in th
WiFi availableFree WiFiParkingFree ParkingNon-smoking roomsAir conditioning24-hour front deskRestaurantRoom serviceHeatingFamily roomsLift / Elevator
As published by the property. Room-level facilities are listed against each room when you pick your dates.
The short version
Guests love
Great central location244 mentions
Spacious rooms31 mentions
Guests flag
Street and hallway noise78 mentions
Unhelpful front desk staff42 mentions
Ants and pest issues41 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 475 of this stay's 1,018 reviews, plus 24 posts. Percentages are of the sample.
Great central location
+
Guests consistently praise the hotel's safe, convenient location close to restaurants, attractions, and transit.
244 mentions · 50% of 475 reviews
Street and hallway noise
−
Many reviewers complain about terrible soundproofing, hearing loud street traffic and neighboring rooms through thin walls.
78 mentions · 17% of 475 reviews
Unhelpful front desk staff
−
Several guests highlight poor experiences with front desk receptionists who were rude or unwilling to assist.
42 mentions · 8% of 475 reviews
Ants and pest issues
−
A recurring complaint involves insect problems, including ants crawling on luggage and reports of bed bugs.
41 mentions · 8% of 475 reviews
Shower and hot water issues
−
Reviewers report problems with cold showers, erratic water pressure, and poor bathroom drainage.
34 mentions · 7% of 475 reviews
Spacious rooms
+
Reviewers frequently mention that the rooms and suites are notably large and spacious.
31 mentions · 6% of 475 reviews
Bad plumbing odors
−
Multiple guests report foul, sewage-like smells coming from bathroom drains and general hotel areas.
24 mentions · 4% of 475 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
I
Igol
Verified guest reviews · Aug 20, 2026
7.0
It was okay for one night only.
It was okay for one night only. The location and security. The beds, pillows were not comfortable.
A
Andres
Verified guest reviews · Aug 18, 2026
8.0
La locación, el personal y la habitación en general La ducha no siempre tiraba agua caliente. También el extractor del baño hacia tanto ruido que era muy molesto, no siempre podía encender la luz porque el ruido era muy fuerte y molesto
Z
Zoralla
Verified guest reviews · Aug 15, 2026
10.0
El hotel es muy bueno y la atención del personal es grandiosa. La experiencia con Booking, me cobraron una noche al tres veces más cara de lo que ofrecía la.oferta inicial y la segunda noche al precio de la promoción, al llamar a atención al cliente de Booking no me resolvieron nada y terminé pagando un dineral por 2 noches porque en la reserva no desglosan lo que uno va a pagar al llegar. Booking muy mal.
A
Alejandro
Verified guest reviews · Aug 14, 2026
2.0
Mala experiencia
Mala experiencia Ubicación Trato de Laura front desk, vean los videos de su actitud con los huespedes
T
Tino Reyes
Verified guest reviews · Aug 13, 2026
1.0
Recibí un trato pésimo por parte de la recepcionista.
Recibí un trato pésimo por parte de la recepcionista. Me he he hospedado varias veces por la buena ubicación. Trato pésimo por parte de la recepcionista
What it looks like on social
24 social posts from around the web, weighted alongside the reviews.