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Irvine Marriott

18000 Von Karman Ave · Irvine, US
87
Excellent
372 reviews · 23 posts · 4.4 / 5
/ night
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Recommended
Guests agree across the web, and just 26% of the themes they keep raising are complaints.
What builds this score
Public reviews
Verified stays
87
Travel reviews
Local reviews
How we calculate it
Social reach · not part of the score
11 on Instagram · 12 on TikTok
Read it yourself
The short version
Guests love
  • Attentive and Friendly Front Desk Staff107 mentions
  • Outstanding Valet Attendants16 mentions
  • Appealing M Club and Lounge Amenities15 mentions
Guests flag
  • Excessive Daily Parking Fees40 mentions
  • Room Cleanliness and Maintenance Issues9 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 218 of this stay's 372 reviews, plus 23 posts. Percentages are of the sample.
Attentive and Friendly Front Desk Staff
+
Guests frequently praise the front desk team for their warm hospitality, professional service, and quick problem-solving.
107 mentions · 52% of 218 reviews
Excessive Daily Parking Fees
Many reviewers express frustration over steep and unexpected daily charges for self-parking and valet service.
40 mentions · 17% of 218 reviews
Outstanding Valet Attendants
+
Multiple guests give special shoutouts to specific valet staff members for their exceptional friendliness and prompt assistance.
16 mentions · 10% of 218 reviews
Appealing M Club and Lounge Amenities
+
Eligible guests and Bonvoy members appreciate the space, breakfast spread, and friendly service in the M Club.
15 mentions · 7% of 218 reviews
Room Cleanliness and Maintenance Issues
Several guests report housekeeping lapses and plumbing faults, such as uncleaned bathrooms and broken toilets.
9 mentions · 4% of 218 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
I
Ilia
Verified guest reviews · Aug 3, 2026
6.0
Платная парковка по цене 50 долларов при том что номер стоил 500 долларов выглядит идиотизмом
W
worldismyoysternow
Verified guest reviews · Jul 2, 2026
10.0
Great stay. Staff are stand out
Great stay. Staff are stand out Lisa N. at the front desk made me feel so welcome and comfortable. When an issue arise, she swiftly handled it. One can tell she makes it her mission to make each patron’s day wonderful. Dylan at the valet is never short on compliments, and always ready with a smile to send you off. It is a nice facility and would stay here again.
4
423marco
Verified guest reviews · Jun 23, 2026
10.0
5-Star Stay due to Service
5-Star Stay due to Service I don’t write a lot of reviews, but was compelled to do so because of the excellent customer service provided by Adrian at the front desk. He was accommodating, friendly, professional, and best of all, a problem solver. The room was great. I loved the space of the Marriott Club, but the amenities were below par. Thanks again to Adrian!
S
stevencL430IQ
Verified guest reviews · Jun 12, 2026
10.0
Amazing assistance from Sam
Amazing assistance from Sam Sam was very helpful, friendly and professional. He did an amazing job when assisting us!
Z
Z8972XDadriennec
Verified guest reviews · Jun 10, 2026
10.0
Exceptional Customer Service
Exceptional Customer Service I met Dylan one morning while waiting for the shuttle to the airport. He was courteous, professional, helpful, and a pleasure to speak with. Thank you Dylan!

What it looks like on social

23 social posts from around the web, weighted alongside the reviews.
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