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Kimpton - Hotel Palomar South Beach by IHG

1750 ALTON ROAD · Miami Beach, US
89
Excellent
1,000 reviews · 18 posts · 4.5 / 5
…
/ night
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Recommended
Guests agree across the web, and just 11% of the themes they keep raising are complaints.
Luxurious Accommodation Kimpton - Hotel Palomar South Beach offers elegant rooms with city views, modern amenities, and stylish decor to ensure a comfortable stay. Top-Notch Facilities Enjoy the outdoor swimming pool, fitness center, and free bike rentals for exploring Miami Beac
What builds this score
Verified stays
89
Travel reviews
—
Local reviews
—
Public reviews
—
How we calculate it
Social reach · not part of the score
12 on TikTok

What's at this hotel

Fitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskHeatingFamily roomsPets allowed

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Exceptional and Welcoming Staff152 mentions
  • Great Breakfast and Cafe Quality100 mentions
  • Enjoyable Rooftop Pool Area65 mentions
Guests flag
  • Disappointing Room Views and Misleading Photos38 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 660 of this stay's 1,000 reviews, plus 18 posts. Percentages are of the sample.
Exceptional and Welcoming Staff
+
Many reviewers highlight individual team members for their outstanding, warm, and helpful hospitality.
152 mentions · 23% of 660 reviews
Great Breakfast and Cafe Quality
+
The on-site cafe earns high praise for delicious breakfast offerings and high-quality coffee.
100 mentions · 16% of 660 reviews
Enjoyable Rooftop Pool Area
+
Guests frequently enjoy relaxing at the rooftop pool and taking in the atmosphere.
65 mentions · 10% of 660 reviews
Disappointing Room Views and Misleading Photos
−
Several guests felt misled by online room photos, complaining of views facing flat roofs or blank walls.
38 mentions · 6% of 660 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
L
lilach
Verified guest reviews · Aug 18, 2026
9.0
חוויה מהנה, מלון טוב מאוד
חוויה מהנה, מלון טוב מאוד מלון מעוצב בצורה מודרנית, חדרים מרווחים, נקיים, מעוצבים וחדישים. מקלחת גדולה מרווחת ונקייה. מיטה נוחה. מיקום טוב מאוד קרוב ללינקולן רואד כחמש דקות הליכה. בריכה ורופ טופ שכיף להעביר שם כמה שעות. הייינו בחדר ללא מרפסת והחלון לא נפתח שם אפילו במעט, אישית קשה לי ללא חלון שנפתח אפילו מעט.
D
david
Verified guest reviews · Aug 16, 2026
8.0
Great stay, the pool was lovely on the roof and staff ana ing. Found the drinks a bit pricey
Great stay, the pool was lovely on the roof and staff ana ing. Found the drinks a bit pricey The staff were amazing and couldn’t do enough for you
3
316sierraf
Verified guest reviews · Aug 15, 2026
10.0
Stay at the Palomar!!! Today!!
Stay at the Palomar!!! Today!! Barry is a gem!! Love him to pieces!!
I
IaintNobodySpecial
Verified guest reviews · Aug 12, 2026
10.0
Accidental Booking, Absolute Perfection!
Accidental Booking, Absolute Perfection! ​​The location was fantastic! We actually booked this property by accident, thinking we had reserved the Surfcomber, but it turned out to be a total upgrade in every way—the atmosphere and rooms here are even better. ​What truly set our stay apart was the incredible staff: ​Shaina made our birthday celebration extraordinarily special with her attention to detail, professionalism, and superior customer service skills. Her warm hospitality set the tone for our entire trip. Employees like her are rare—she definitely deserves a raise! ​Daniella was equally phenomenal. She went out of her way to provide us with helpful local information and immediately offered proactive solutions when we encountered a minor tech glitch in our initial setup. ​The room quality, the ambiance, and above all, the stellar staff made this an unforgettable stay. We will absolutely be returning
C
Chaunte
Verified guest reviews · Aug 12, 2026
6.0
Hotel was ok, not what I expected.
Hotel was ok, not what I expected. Service was great, food was ok. Beds and pillows were comfortable. The glass of wine daily was great. Bartenders were very nice. The bathrooms in the double rooms were very small, no celling fan which made bathrooms extra steamy. There's only one shower at the pool. The restaurant was not open after lunch. It was not a full service bar for the pool. A lot at the hotel was wear and tear. the pictures looked better than the hotel in person.

What it looks like on social

18 social posts from around the web, weighted alongside the reviews.
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