Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Recommended
Guests agree across the web, and just 46% of the themes they keep raising are complaints.
Luxurious Rooms and Modern Amenities Experience luxury at its finest with spacious rooms featuring LED TVs, cosy bathrobes, and free Wi-Fi. Each room at Leonardo Royal London Tower Bridge is equipped with modern amenities like free WiFi, satellite channels, and a private bathroom
As published by the property. Room-level facilities are listed against each room when you pick your dates.
The short version
Guests love
Convenient location182 mentions
Breakfast experience87 mentions
Guests flag
Spa and swimming pool issues138 mentions
Check-in process and reception68 mentions
Slow elevator service25 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 512 of this stay's 1,000 reviews, plus 24 posts. Percentages are of the sample.
Convenient location
+
Guests consistently appreciate the hotel's central location near major London landmarks and public transport options.
182 mentions · 36% of 512 reviews
Spa and swimming pool issues
−
While the spa is a noted facility, visitors frequently report issues with poor cleanliness, high chlorine levels, and strict usage policies.
138 mentions · 27% of 512 reviews
Breakfast experience
+
Reviewers share mixed feedback on breakfast, praising tasty cooked dishes while criticizing crowded, chaotic dining space and slow replenishment.
87 mentions · 17% of 512 reviews
Check-in process and reception
−
Many reviewers express frustration with slow check-in times, long queues, and unhelpful front desk staff.
68 mentions · 13% of 512 reviews
Slow elevator service
−
Guests frequently encounter long wait times for elevators during busy hours and occasional breakdowns.
25 mentions · 5% of 512 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
A
Adam
Verified guest reviews · Aug 23, 2026
9.0
Location, facilities, spa, restaurant. Ambience
N
Nicola
Verified guest reviews · Aug 22, 2026
10.0
From the moment we arrived the staff were present. Very friendly and helpful
A
Alexis
Verified guest reviews · Aug 22, 2026
6.0
fair stay but felt disappointed for the gym - pool policy of the hotel and the fact they have failed to mention on booki
fair stay but felt disappointed for the gym - pool policy of the hotel and the fact they have failed to mention on booki location and size of rooms gym and pool - i booked this hotel so my two adult kids can make use of the facilities, there was nothing on booking.com abt the hotel’s policy that adults below 17 need their parents there with them in order to use the gym and the pool - had i known this i would have booked a different hotel… my soon is 16 and they wouldn’t let him exercise unless i was there with him… silly policy and definitely misleading the fact there was no mention on booking.com
also, the elevators, the hotel has two lifts at reception and during rash hours they’re too busy… there are also two elevators at the back of the hotel but the receptionists won’t mention for aome reason
B
Burkhard
Verified guest reviews · Aug 22, 2026
8.0
Gutes Preis/Leistungsverhältnis
Gutes Preis/Leistungsverhältnis Gute Lage für Stadtbummel
M
Markus
Verified guest reviews · Aug 22, 2026
8.0
Excellent location, comfortable mattrass and armchair, free fruity water and apples, both shower and bathtub in the bathroom Pillows were on the hard side, too hard for me.
What it looks like on social
24 social posts from around the web, weighted alongside the reviews.