K
Katie
Verified guest reviews · Aug 21, 2026
5.0
It was ok not up to 5 star standards because of the above though it was in a very good location
It was ok not up to 5 star standards because of the above though it was in a very good location The staff did offer €200 euro credit to the room for the delay in the room being ready as it was being cleaned The bath was dirty with black hairs in it, yet the delay in the room was the cleaners were cleaning it. We got charged for breakfast that we didn't have, both lifts in our building were out of service and we had to carry 4 large suitcases down 4 flights of stairs, we arrived with children and our room was not ready until 2 hours after check in, has to complain if we hadnt have im sure we would have sat there for longer waiting, some of the light bulbs in our room were not working, they also forgot to add the €200 euro credit they had given us for the room delay but did in the end add it, all conversations you should not have to have on holiday, overall this was not a 5 star property there is room for improvement