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NH Collection Palazzo Cinquecento

Piazza Dei Cinquecento, 90 · Rome, IT
Luxury
90
Excellent
1,000 reviews · 24 posts · 4.5 / 5
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Recommended
Guests agree across the web, and just 13% of the themes they keep raising are complaints.
Luxurious Accommodation in the Heart of Rome Convenient Location: Situated in Piazza del Cinquecento Square, NH Collection Palazzo Cinquecento offers easy access to Termini Metro and Train Station, making it a perfect choice for travelers. Top-Notch Amenities: Enjoy a complimenta
What builds this score
Local reviews
—
Verified stays
90
Travel reviews
—
Public reviews
—
How we calculate it
Social reach · not part of the score
11 on Instagram · 12 on TikTok

What's at this hotel

WiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness center24-hour front deskRestaurantRoom serviceBusiness centerHeatingTerrace

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Helpful and friendly hotel staff236 mentions
  • Convenient location near train station234 mentions
  • Excellent breakfast spread151 mentions
Guests flag
  • Mixed reception and check-in service66 mentions
  • Housekeeping and cleanliness concerns33 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 565 of this stay's 1,000 reviews, plus 24 posts. Percentages are of the sample.
Helpful and friendly hotel staff
+
Many guests noted exceptionally warm, courteous, and attentive service from key staff members.
236 mentions · 43% of 565 reviews
Convenient location near train station
+
Guests love how close the hotel is to Roma Termini station for easy transit and sightseeing.
234 mentions · 42% of 565 reviews
Excellent breakfast spread
+
The daily breakfast receives strong praise for its wide selection, quality, and energetic start to the day.
151 mentions · 28% of 565 reviews
Scenic rooftop bar and drinks
+
Visitors frequently enjoy relaxing at the rooftop terrace for scenic views and cocktails.
72 mentions · 14% of 565 reviews
Mixed reception and check-in service
−
Several guests complained about unwelcoming front desk staff, long waits, or poor concierge support.
66 mentions · 13% of 565 reviews
Housekeeping and cleanliness concerns
−
Multiple guests reported dirty bathrooms, unvacuumed floors, and unreplenished room amenities.
33 mentions · 6% of 565 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
E
Erin
Verified guest reviews · Aug 22, 2026
10.0
Traveling with family two children under ten met all our expectations! The staff was accommodating and we will recommen
Traveling with family two children under ten met all our expectations! The staff was accommodating and we will recommen Great location Everything was great!
E
Eliane
Verified guest reviews · Aug 19, 2026
10.0
Excelente
Excelente O conforto, café da manhã, funcionários, gostei de tudo
C
Chur
Verified guest reviews · Aug 18, 2026
10.0
Location: next to Roma Termini Staff: Nice Helpful
T
thomasdB5664RQ
Verified guest reviews · Aug 12, 2026
10.0
Close to Termini Station
Close to Termini Station Overall we had a lovely experience staying at this hotel. The hotel is located just a 3-4 minutes walk from Termini station and from the entrance to the A/B metro line entrance. Check-in was quick and the woman was very courteous. The rooms are very large and modern. We had a lovely view of Palazzo Cinquecento. The room was absolutely spotless. Overall we would definitely stay at this hotel again!
6
636kaliw
Verified guest reviews · Aug 12, 2026
8.0
Convenient location for 4-nights in Rome!
Convenient location for 4-nights in Rome! We ecently completed a 4-night stay at the NH Collection Roma Palazzo Cinquecento, in 2 rooms with my partner and his 14-year old daughter. We were placed at this hotel due to the delayed opening of the Hyatt Regency Rome Central, and we couldn't have been more pleased with the outcome. The hotel automatically assigned us to adjacent rooms, no request needed! The rooms were clean, comfortable and were nicely appointed. Our 1st floor rooms (considered 2nd floor in the US) had wonderful water pressure, which was appreciated since we were taking several showers a day to combat the hot Roman summer weather. The air conditioning was top tier for our American needs as well! Our standard rooms were on the small side, but that is to be expected and was not a problem at all. We had daily breakfast as they honored my Hyatt Globalist status and it was definitely a great way to start our day. Lots of great options to get us energized for the day. We did opt to walk to some pastry shops nearby as we did want to try some of the local pastries - and they did not disappoint! The location worked well for us - it was like a 2 minute walk to Rome Termini, so that simplified our transport from the airport, and for a day trip that we took to Naples. Yes, as in any large city near the main transportation hub, there are some areas that are not as clean, however the pros far outweighed the cons. We easily walked to/from Monti, the historic center

What it looks like on social

24 social posts from around the web, weighted alongside the reviews.
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