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NYX Hotel London Holborn by Leonardo Hotels

50-60 Southampton Row · London, GB
LuxuryPoolFitnessFine dining
86
Excellent
1,000 reviews · 18 posts · 4.3 / 5
…
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Recommended
Guests agree across the web, and just 18% of the themes they keep raising are complaints.
Luxurious Rooms and Amenities NYX Hotel London Holborn by Leonardo Hotels offers elegantly furnished rooms with beautiful hand-carved furniture, large LCD TVs, sound systems, and complimentary newspapers. Private bathrooms feature luxurious bathrobes for a comfortable stay.
What builds this score
Verified stays
86
Local reviews
—
Travel reviews
—
Public reviews
—
How we calculate it
Social reach · not part of the score
12 on TikTok

What's at this hotel

Fitness facilitiesWiFi availableFree WiFiNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantRoom serviceHeatingFamily rooms

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Prime Central Location249 mentions
  • Indoor Swimming Pool and Spa162 mentions
  • Quirky and Modern Decor78 mentions
Guests flag
  • Loud Street and Internal Noise37 mentions
  • Inconsistent Service and Rude Staff36 mentions
  • Faulty Air Conditioning32 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 557 of this stay's 1,000 reviews, plus 18 posts. Percentages are of the sample.
Prime Central Location
+
Guests love the hotel's central Holborn location with quick access to London Underground stations and major attractions.
249 mentions · 45% of 557 reviews
Indoor Swimming Pool and Spa
+
The onsite swimming pool and subterranean spa facilities are widely viewed as a great perk of staying at the hotel.
162 mentions · 29% of 557 reviews
Quirky and Modern Decor
+
Guests appreciate the hotel's colorful, modern aesthetic and vibrant design features throughout the property.
78 mentions · 14% of 557 reviews
Loud Street and Internal Noise
−
Guests frequently report sleep disturbances from street traffic, underground trains, thin walls, and noisy air conditioning units.
37 mentions · 7% of 557 reviews
Inconsistent Service and Rude Staff
−
Several reviewers express frustration over unhelpful receptionists, dismissive bar staff, and rude hotel management.
36 mentions · 6% of 557 reviews
Faulty Air Conditioning
−
Numerous guests experienced air conditioning issues, describing units as broken, loud, or ineffective during warm weather.
32 mentions · 6% of 557 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
A
Anna
Verified guest reviews · Aug 22, 2026
8.0
Hotell med snygg inredning och bra läge.
Hotell med snygg inredning och bra läge. Bra läge, enkelt och nära till tunnelbanan. Cool inredning. Lugnt och tyst. Trevligt med välkomstgåva, kaffe och kaka på rummet. Enkelt med bagageförvaring. Bra att det var gratis med poolen och generösa öppettider. Frukost helt okej. Det var ett stort dubbeltäcke. Vi bad flera gånger om ett till täcke och det slutade med att vi fick ett ytterligare dubbeltäcke eftersom det var det enda som fanns. Två dubbeltäcken var svårt att få plats med i sängen.
I
Ian
Verified guest reviews · Aug 22, 2026
8.0
Very good shame about mysterious charge
Very good shame about mysterious charge The staff room and location The fact I have a charge pending on my account I don’t know what for ?
G
Gulnur
Verified guest reviews · Aug 22, 2026
9.0
Современный отель , с хорошим завтраком, расположение отличное, рядом станция метро. Было душно в коридорах и запах ковралана
V
vanessa
Verified guest reviews · Aug 22, 2026
7.0
Bon séjour
Bon séjour Bon emplacement, personnel accueillant La vue très proche des autres chambres et sur une cour en chantier. Salle de bain très petite
D
Diane
Verified guest reviews · Aug 20, 2026
8.0
Fantastic location via foot, bus and tube. Overall pleasant experience and would stay again but would consider room loca
Fantastic location via foot, bus and tube. Overall pleasant experience and would stay again but would consider room loca Comfortable bed with fresh linen and decent size room. The bathroom was compact but manageable. The location was amazing. And the staff were ever so welcoming. Based on my room location, the noise from the street (early morning delivery trucks) and the air conditioning made such loud cranking noises. (Although refreshingly cool)

What it looks like on social

18 social posts from around the web, weighted alongside the reviews.
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