Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Maybe — compare a couple more
Solid but uneven: 46% of the recurring themes here are complaints. Worth checking two or three alternatives first.
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 365 of this stay's 650 reviews, plus 13 posts. Percentages are of the sample.
Scenic mountain and golf views
+
Guests frequently praise the resort for its beautiful mountain scenery, hilltop location, and golf course views.
92 mentions · 26% of 365 reviews
Friendly and accommodating staff
+
Many visitors highlighted positive interactions with welcoming and helpful front desk and resort personnel.
66 mentions · 18% of 365 reviews
Restaurant and breakfast drawbacks
−
Guests noted slow service, long wait times, lack of room service, and high prices at the hotel restaurant.
65 mentions · 19% of 365 reviews
Dated rooms and maintenance condition
−
Several reviewers noted that guest rooms and furnishings feel old, worn out, and poorly maintained.
52 mentions · 14% of 365 reviews
Enjoyable golf resort experience
+
Golf enthusiasts appreciated the property's convenient location and well-kept golf course grounds.
41 mentions · 12% of 365 reviews
Complicated or unreliable elevators
−
Guests complained about confusing elevator layouts and frequent out-of-service guest lifts.
28 mentions · 6% of 365 reviews
Hot water and plumbing issues
−
Multiple guests reported experiencing cold showers, hot water outages, and faulty plumbing during their stay.
23 mentions · 6% of 365 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
M
MonicayMarian35
Verified guest reviews · Aug 11, 2026
10.0
Beautiful hotel. 🏨 very clean. The view is amazing.
Beautiful hotel. 🏨 very clean. The view is amazing.
M
mattsC3211LI
Verified guest reviews · Aug 10, 2026
8.0
Recommended for families with teens
Recommended for families with teens Wife, 2 teens and I really enjoyed our stay. Room was on the 4th floor and the view was still outstanding. On the surface, this place is more geared for business and golfers. Yet, the pool, workout facilities, and Reds restaurant in a hilltop location gave us a nice peaceful place to stay after a day of romping around LA with my wife's family. WiFi could be much better and wish the beds were Queens instead of Doubles, but worked for us for the most part. Stayed there for 1 week so can recommend without hesitation.
8
85stacya
Verified guest reviews · Aug 4, 2026
10.0
Pup on vacation
Pup on vacation Great fun again for our anniversary. Our dog Clyde loves the 10th floor. The hotel and restaurant were so good to us and our pup on vacation.
M
Micachou2u
Verified guest reviews · Jul 28, 2026
8.0
Good stay
Good stay This was my third time staying at the Palm's. The staff is friendly and willing to assist. The breakfast staff at Reds was understaffed which led to long wait times, but the meals were generous and tasty. The room does not get very dark, but the bed is comfy. Overall,a good stay.
9
985ravs
Verified guest reviews · Jul 26, 2026
4.0
Poor courtyard meal experience
Poor courtyard meal experience We visited for an evening meal and drink - no service personnel by the water front seating, reluctant service personnel brings food with no utensils, not enough water for all of us, fireplace and light at the table was not brought to life once people are sitting at extended table. Very uninviting experience- we were there for golf day. Don’t expect a smile or greeting or follow up on your order - inverted would have spent more — but for the experience— its my first review in 10 years of travel!!!
What it looks like on social
13 social posts from around the web, weighted alongside the reviews.