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Royal Garden Hotel

2-24 Kensington High Street · London, GB
Luxury
88.4
Excellent
6,455 reviews · 24 posts · 4.4 / 5
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Recommended
Guests agree across the web, and just 3% of the themes they keep raising are complaints.
Spectacular London Views and Fine Dining Indulge in breathtaking London views and savor exquisite cuisine at the 3 AA Rosette Chinese restaurant, Min Jiang, located on the 10th floor. Convenient Location and Tranquil Ambiance Nestled in Kensington, a stone's throw away from Royal
What builds this score
Verified stays
87
Local reviews
—
Travel reviews
90
Public reviews
—
How we calculate it
Social reach · not part of the score
12 on Instagram · 12 on TikTok
Read it yourself
Local reviews↗Travel reviews4.5/5 ↗

What's at this hotel

Fitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness center24-hour front deskRestaurantRoom serviceHeatingFamily rooms

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Excellent location292 mentions
  • Attentive and helpful staff239 mentions
  • Breakfast quality and spread133 mentions
Guests flag
  • Check-in delays and billing issues20 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 496 of this stay's 6,455 reviews, plus 24 posts. Percentages are of the sample.
Excellent location
+
Guests consistently appreciate the hotel's prime position near Hyde Park, public transport, and Kensington High Street.
292 mentions · 59% of 496 reviews
Attentive and helpful staff
+
Numerous visitors highlight individual staff members and concierges who provided outstanding, friendly customer service.
239 mentions · 48% of 496 reviews
Breakfast quality and spread
+
Many reviewers praise the buffet breakfast for its variety, freshness, and quality.
133 mentions · 27% of 496 reviews
Stunning Hyde Park views
+
Rooms overlooking Kensington Gardens and Hyde Park receive high praise for their beautiful views.
89 mentions · 18% of 496 reviews
Check-in delays and billing issues
−
A recurring complaint involves unreturned security deposits, incorrect charges, and delays getting rooms at check-in.
20 mentions · 4% of 496 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
R
Richard
Verified guest reviews · Aug 22, 2026
9.0
Geweldig
Geweldig De locatie is uitstekend. Het ontbijt fantastisch. Zeer uitgebreid De prijs van een drankje in de bar is erg hoog. Er zat ook niemand.
J
James B
Traveller reviews · Jul 1, 2026
5.0
A fantastic hotel with great facilities and excellent staff. The manager Kieran made it an exceptional stay, all the staff went above and beyond to help us. Great location, was very easy to get everywhere needed. The breakfast was one of the best I’ve ever had.
A
Abdulla
Verified guest reviews · Aug 22, 2026
8.0
Very good
Very good Excellent The location and breakfast variety
L
Lynn M
Traveller reviews · Jun 1, 2026
5.0
An A+ experience from the moment we arrived….staff couldn’t have been more welcoming. After arriving bedraggled and exhausted from an overnight flight combined with record breaking hi temps, a young man at the reception, Moiez, made it his mission to get our room turned over quickly. The room was spotless, the linens beautifully appointed and the view over Hyde Park, stunning. You will not be disappointed.
A
Abdulla
Verified guest reviews · Aug 22, 2026
8.0
Excellent. Location
Excellent. Location Location

What it looks like on social

24 social posts from around the web, weighted alongside the reviews.
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