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Ruby Emma Hotel Amsterdam by IHG

Amstelvlietstraat 4 · Amsterdam, NL
Bar scene
84
Excellent
1,000 reviews · 12 posts · 4.2 / 5
…
/ night
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Recommended
Guests agree across the web, and just 38% of the themes they keep raising are complaints.
Luxury Accommodation with Eco-Friendly Design The Ruby Emma Hotel Amsterdam offers a unique blend of luxury, technology, and sustainability. With floor-to-ceiling windows in all rooms, guests can enjoy stunning views of the Amstel river.
What builds this score
Verified stays
84
Local reviews
—
Travel reviews
—
Public reviews
—
How we calculate it
Social reach · not part of the score
12 on TikTok
Read it yourself
Travel reviews↗

What's at this hotel

WiFi availableFree WiFiParkingNon-smoking rooms24-hour front deskHeatingLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxBarTour desk

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Convenient location near the metro187 mentions
  • High quality breakfast buffet128 mentions
  • Comfortable beds72 mentions
Guests flag
  • Inadequate room cooling and ventilation92 mentions
  • Open bathroom design lacking privacy60 mentions
  • Absence of in-room phones and reception contact57 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 490 of this stay's 1,000 reviews, plus 12 posts. Percentages are of the sample.
Convenient location near the metro
+
Guests appreciate the hotel's location right next to a metro station, making travel into central Amsterdam quick and simple.
187 mentions · 38% of 490 reviews
High quality breakfast buffet
+
Many reviewers praise the breakfast spread for its wide variety, freshness, and delicious food options.
128 mentions · 26% of 490 reviews
Inadequate room cooling and ventilation
−
Guests frequently complain about hot, stuffy rooms due to ineffective air conditioning and windows that cannot be opened.
92 mentions · 19% of 490 reviews
Comfortable beds
+
Several guests comment positively on the size and comfort of the beds.
72 mentions · 15% of 490 reviews
Open bathroom design lacking privacy
−
Reviewers dislike the modern room layout where the sink and shower are exposed directly to the sleeping area.
60 mentions · 12% of 490 reviews
Absence of in-room phones and reception contact
−
Guests express frustration with having no room phone, forcing them to walk downstairs to communicate with reception.
57 mentions · 12% of 490 reviews
Inconsistent housekeeping and cleanliness
−
Multiple guests report unsatisfactory housekeeping, including uncleaned rooms, missed towel changes, and dirty surfaces.
31 mentions · 6% of 490 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
T
Trevis
Verified guest reviews · Aug 22, 2026
10.0
Everything this place was so awesome had the best time definitely recommend Nothing there was not a bad thing its a little far from the city but the train is 5 min walk and the trains run all the time you could be in town in 15 minutes so nothing bad about this place.
D
daniela
Verified guest reviews · Aug 22, 2026
8.0
hotel smart la domotica era fuori servizio e l aria condizionata se pur eco non era funzionante
S
Silvia
Verified guest reviews · Aug 21, 2026
9.0
Stanza grandissima e doccia super. Vicinissima alla metro che ti collega al centro
J
Jean-Max
Verified guest reviews · Aug 21, 2026
8.0
Chambre superbe, calme, confortable, literie impeccable, nous avons superbement bien dormi. Personnel agréable et serviable. Beau parking. Métro très proche et facile d’accès. La demoiselle à l'accueil nous a conseillé de ne pas aller en voiture dans le centre ville mais d'utiliser l'application GVB. Très satisfait de notre séjour. Trouver le parking en venant de la route principale pas bien indiqué. Le self-check-in n'est pas ce que nous apprécions même si la personne à l’accueil était agréable. Manque de savon au-dessus de la baignoire, devions nous lever, pieds mouillés pour aller prés de l’évier en chercher. Pas de téléphone dans la chambre pour appeler le front-desk. Pas de pantoufles. Salle petit déjeuner trop bruyant.
A
Akash
Verified guest reviews · Aug 21, 2026
10.0
You must choose this if you’re getting an apartment and can afford it !
You must choose this if you’re getting an apartment and can afford it ! One of the best apartments I’ve stayed in a while in London. I love the location & the other 2 bedrooms it’s so cool cause you go downstairs for it. Very unique & comfortable beds

What it looks like on social

12 social posts from around the web, weighted alongside the reviews.
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