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Springhill Suites by Marriott Anaheim Maingate

1160 West Ball Road · Anaheim, US
87.2
Excellent
1,461 reviews · 14 posts · 4.4 / 5
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Recommended
Guests agree across the web, and just 16% of the themes they keep raising are complaints.
Outdoor Pool and Hot Tub Enjoy the California sun at our outdoor pool and relax in the hot tub after a long day of adventures at Disneyland. Complimentary Amenities Stay connected with free WiFi, start your day with a delicious hot breakfast, and unwind in our spacious studios eq
What builds this score
Verified stays
88
Local reviews
—
Travel reviews
86
Public reviews
—
How we calculate it
Social reach · not part of the score
12 on TikTok
Read it yourself
Local reviews↗Travel reviews4.3/5 ↗

What's at this hotel

Fitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskBusiness centerHeatingTerrace

As published by the property. Room-level facilities are listed against each room when you pick your dates.

The short version
Guests love
  • Distance and shuttle to Disneyland236 mentions
  • Room cleanliness and housekeeping200 mentions
  • Front desk and staff service198 mentions
Guests flag
  • Bed and bedding comfort78 mentions
  • Additional parking fees63 mentions
  • Elevator outages and noise22 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 486 of this stay's 1,461 reviews, plus 14 posts. Percentages are of the sample.
Distance and shuttle to Disneyland
+
Guests frequently discuss the proximity to Disneyland, with mixed opinions on whether the walk is manageable alongside complaints about missing or inconvenient shuttle options.
236 mentions · 48% of 486 reviews
Room cleanliness and housekeeping
+
While many reviewers describe rooms as clean and spacious, others mention poor housekeeping, lack of fresh towels, or occasional pest issues.
200 mentions · 41% of 486 reviews
Front desk and staff service
+
Many reviewers appreciate friendly and helpful staff members, though others note long check-in processes and unhelpful responses to reservation issues.
198 mentions · 40% of 486 reviews
Complimentary breakfast quality
+
The free breakfast receives mixed reactions, with some guests enjoying the hot items and coffee while others find the food bland, cold, or repetitive.
194 mentions · 39% of 486 reviews
Bed and bedding comfort
−
Opinions on sleep quality vary, with praise for comfortable room mattresses offset by complaints about hard trundle beds, thin blankets, and poor pillows.
78 mentions · 16% of 486 reviews
Additional parking fees
−
Guests consistently voice frustration over unexpected or expensive daily parking charges.
63 mentions · 12% of 486 reviews
Elevator outages and noise
−
Reviewers frequently report long waits due to broken elevators as well as sleep disruptions from elevator pinging noise near adjacent rooms.
22 mentions · 5% of 486 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
L
Louann
Verified guest reviews · Aug 20, 2026
10.0
Love, Marriott
Love, Marriott We loved everything about the property the staff with friendly. The rooms were comfortable. The property was well taken care of. There’s nothing that I didn’t like about the property. I just wish they had a shuttle to Disneyland.
D
Don B
Traveller reviews · Apr 1, 2026
5.0
Really enjoyed the evening reception. Pam is a great hostess!
A
Ashraf
Verified guest reviews · Aug 20, 2026
4.0
I enjoyed Los Angles but at the same time didn't like the hotel
I enjoyed Los Angles but at the same time didn't like the hotel Location Not clean and breakfast really bad ... the whole stay same breakfast ..
A
Adam
Verified guest reviews · Aug 20, 2026
7.0
Fine
Fine Perfectly adequate hotel. Clean. Check in was a very long process. We had a reservation, we’d given a credit card and ID. Shouldn’t have to stand at that desk for 10 minutes. Also, for a hotel that exists to be near Disneyland (it’s literally named for the Disney main gate), it’s not special in any way. Or fun. Zero magic.
W
White
Verified guest reviews · Aug 19, 2026
9.0
Generally, a very good experience. I would go again.
Generally, a very good experience. I would go again. The hotel was very nice, roomy and comfortable. The pool was adequate, jacuzzi was good. The staff was generally helpful and friendly. The complimentary breakfast was very good. When we arrived in the late afternoon, we were very hungry and wanted to find a restaurant with decent fare. We were told there was nothing close by and we would have to drive a few miles, which we did. We ended up in a less-than-desirable neighborhood with not-so-good food, but we were hungry and had a child to feed. I would suggest that perhaps the staff compile a list of desirable restaurants with directions for their guests. We was a bit distressing was the discovery that there was a restaurant at the next door Holiday Inn, and the staff did not inform us.

What it looks like on social

14 social posts from around the web, weighted alongside the reviews.
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