Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Maybe — compare a couple more
Solid but uneven: 43% of the recurring themes here are complaints. Worth checking two or three alternatives first.
Unreliable room cleaning and housekeeping34 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.
What guests keep saying
Read across a sample of 479 of this stay's 1,000 reviews, plus 24 posts. Percentages are of the sample.
Cold or unhelpful front desk service
−
Several reviewers experienced indifferent, cold, or unhelpful customer service from front desk personnel.
148 mentions · 31% of 479 reviews
Convenient complimentary airport shuttle
+
Guests appreciate the free and convenient shuttle bus service connecting the hotel directly to Schiphol airport.
139 mentions · 29% of 479 reviews
High quality breakfast buffet
+
The extensive and delicious breakfast buffet is frequently cited as a standout feature of the stay.
114 mentions · 24% of 479 reviews
Relaxing spa and pool amenities
+
The complimentary wellness facilities, including the sauna and indoor pool, are highly praised by guests.
105 mentions · 22% of 479 reviews
Disappointing room service execution
−
Guests were disappointed to find that room service orders were not delivered to rooms and had to be picked up in the lobby.
64 mentions · 13% of 479 reviews
Unreliable room cleaning and housekeeping
−
Multiple guests reported that housekeeping failed to clean their rooms during multi-night stays or over the weekend.
34 mentions · 7% of 479 reviews
Ineffective air conditioning and hot rooms
−
Many reviewers complained that the guest rooms were uncomfortably hot due to ineffective or non-functioning air conditioning.
23 mentions · 5% of 479 reviews
Reviews, in their own words
Pulled from every source we read, deduplicated and badged.
F
Fabio
Verified guest reviews · Aug 22, 2026
8.0
Sempre al Top
Sempre al Top Ci ero già stato quindi sempre bello e pulito Avrei preferito le due camere vicine
M
Marja
Verified guest reviews · Aug 20, 2026
7.0
Prima voor een nacht en de prijs
Prima voor een nacht en de prijs De ruime kamer De shuttle die was te klein voor het aantal mensen en er ontbrak shampoo en badschuim. Na bellen wel aangevuld. Kamer was ondanks airco erg warm
M
murielle
Verified guest reviews · Aug 20, 2026
9.0
Chambre spacieuse, salle de bain très pratique, place pour poser ses affaires, calme, petit déjeuner extraordinaire. Moquette chambre qui mérite d'être changer. Personnel pas souriant du tout, manque d'amabilité, si il y a bien un métier où il faut être aimable, souriant, c'est bien celui ci. Le personnel est très froid!!
J
Jordan
Verified guest reviews · Aug 20, 2026
10.0
Relaxing stay
Relaxing stay The sauna and spa facilities being included for all guests, especially the quality of those facilities were a real stand-out! Also the fully free shuttle to AMS.
R
Radu
Verified guest reviews · Aug 20, 2026
9.0
The shuttle is free. Also very clean, staff was nice and restaurant good. Shuttle may be overloaded on occasion.
What it looks like on social
24 social posts from around the web, weighted alongside the reviews.