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Zaan Hotel Amsterdam - Zaandam

Ebbehout 22 · Zaandam, NL
84
Excellent
1,000 reviews · 24 posts · 4.2 / 5
…
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Book a refundable rate and we'll re-price this room every few hours until you check in. Every time it drops we email you — one tap and the lower rate is yours.
Maybe — compare a couple more
Solid but uneven: 44% of the recurring themes here are complaints. Worth checking two or three alternatives first.
What builds this score
Verified stays
84
Local reviews
—
Travel reviews
—
Public reviews
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How we calculate it
Social reach · not part of the score
11 on Instagram · 12 on TikTok
Read it yourself
Travel reviews↗
The short version
Guests love
  • Convenient location near train station222 mentions
  • Spacious and comfortable rooms99 mentions
Guests flag
  • Unfriendly and unhelpful staff153 mentions
  • Unpleasant surrounding park and pests58 mentions
  • Infrequent housekeeping services37 mentions
Ranked by how often each point comes up across the reviews we read. We never edit or remove ratings.

What guests keep saying

Read across a sample of 556 of this stay's 1,000 reviews, plus 24 posts. Percentages are of the sample.
Convenient location near train station
+
Guests love the hotel's prime location right next to Zaandam central station, allowing quick and easy trips into central Amsterdam.
222 mentions · 40% of 556 reviews
Unfriendly and unhelpful staff
−
Many reviewers report cold, dismissive, or rude service from reception staff during check-in and when seeking assistance.
153 mentions · 28% of 556 reviews
Spacious and comfortable rooms
+
Reviewers frequently compliment the hotel for offering large, comfortable, and well-isolated rooms with good beds.
99 mentions · 18% of 556 reviews
Unpleasant surrounding park and pests
−
Guests express safety and hygiene concerns over the public park directly outside the hotel due to trash, rat sightings, and loitering.
58 mentions · 10% of 556 reviews
Infrequent housekeeping services
−
Multiple guests criticize the hotel's policy of only cleaning rooms and replacing towels once every three days.
37 mentions · 7% of 556 reviews

Reviews, in their own words

Pulled from every source we read, deduplicated and badged.
E
Eva
Verified guest reviews · Aug 22, 2026
9.0
La ubicación era perfecta!!al lado del tren!!la habitación era amplia, tuvimos un percance y nos lo solucionaron al momento...el chico de mantenimiento era genial!!en recepción muy bien!!! Nada malo q comentar!
K
Khadija
Verified guest reviews · Aug 22, 2026
3.0
L'insonorisation Autour de l'hôtel n'est pas propre,les saletés sur terre et des Rats qui cours à côté de l'hôtel, le petit déjeuner et moyenne,il ya de variété mais pas de bonne qualité.ce qui m'a étonné que qu'il ne font pas le ménage des chambres chaque jour, Si ta besoin de Gel douche ou les serviettes il faut appeler la réception, les taxes sont chers.les personnels qui travaillent parlent pas néerlandais ni français ils ne savent pas bcp les informations
A
Amy
Verified guest reviews · Aug 21, 2026
8.0
Mooi hotel en perfect voor tripjes naar Amsterdam
Mooi hotel en perfect voor tripjes naar Amsterdam Schoon, vriendelijk personeel, mooie kamers Het parkje ervoor, mensen die rondhingen met veel vuilnis eromheen en in het wild zichtbaar plassen
C
CRISTIANA LENIRA
Verified guest reviews · Aug 21, 2026
9.0
Camera molto spaziosa e pulita, fornita con toiletries e macchina da caffè. La struttura è vicino alla stazione dalla quale si raggiunge Amsterdam in 10 minuti. Il parcheggio è illuminato e videosorvegliato.
E
Elif
Verified guest reviews · Aug 20, 2026
10.0
Odalar temizdi, konumu harika bitişiğinde büyük bir Albert Heijn market var. Trene birkaç dakika yürüme mesafesinde, Ayn
Odalar temizdi, konumu harika bitişiğinde büyük bir Albert Heijn market var. Trene birkaç dakika yürüme mesafesinde, Ayn

What it looks like on social

24 social posts from around the web, weighted alongside the reviews.
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